Use the original sound in Zoom App

Case to recommend the use of original sound

You can use the sound from the microphone as it is without using Zoom’s echo cancellation and audio enhancement features.

If your microphone or sound device has a built-in noise canceller or audio enhancement feature and you do not need additional enhancements, we recommend using the original sand.

 

To use the original sound

  • In the Zoom web portal, activate settings for yourself, your group of users, or your account.
  • Check the Zoom client option to make the meeting show ” Enable Original Sound “.
  • Once enabled on the client, this setting can be turned on / off in the meeting as needed.

 

Enable save function of the original sound

Set at an account level

To enable original sound retention for all members of your organization:

  • Sign in to the Zoom Web Portal as an administrator with permission to edit account settings and click Account Settings.
  • Meeting [of] tab allows the user to select the original sound in the client settings ] to move to the option, make sure that the setting is enabled.
  • If the setting is disabled, click the toggle to enable it. When the confirmation dialog appears, click to enable you to see the changes and select].
Optional:

Click the lock icon to lock this setting if you want this setting to be mandatory for all users in your account.

 

Set to a specific group

  • Sign in to the Zoom web portal as an administrator with permission to edit user groups, and click Group Management.
  • Click the name of the group and then click the Settings tab.
  • Meeting [of] tab allows the user to select the original sound in the client settings ] to move to the option, make sure that the setting is enabled.
  • If the setting is disabled, click the toggle to enable it. When the confirmation dialog appears, click to enable you to see the changes and select].
Note: If the option is greyed out, it is

locked at the account level and needs to be changed at that level.
Optional:

Click the lock icon to lock this setting if you want this setting for all users in this group .

 

Personal Settings

  • Sign in to the Zoom web portal and click My Meeting Settings.
  • Meeting [of] tab allows the user to select the original sound in the client settings ] to move to the option, make sure that the setting is enabled.
  • If the setting is disabled, click the toggle to enable it. When the confirmation dialog appears, click to enable you to see the changes and select].

 

Turning option on the Zoom Client 

  • On the Zoom client, click Settings.

  • Select the Audio tab.

  • Check the Allow option for Use original sound from a microphone in the meeting.

Save the original sound in a meeting

  • When joining a meeting, the Turn on Original Sound option appears in the upper left of the Zoom window.
  • Click this button to use the original sound for this meeting.