When you are an admin of an organization’s Zoom account, you can self-identify your account profile and report if you use Zoom products to provide educational services to children under 18 years of age by selecting the Children’s Education Status setting.

• In order for you to use Zoom, you must e-sign Zoom’s Consent to Educational Data Collection Practices if you are providing educational services to children under the age of 13.
• It is not required for you to e-sign Zoom’s Consent to Educational Data Collection Practices if you are an international customer who provides educational services to children under 13 years of age.

In the event that this setting is enabled, users under the age of 18 will not be able to create accounts.

In the event that you have any questions, please feel free to contact any member of your support team.

There are some requirements in order to self-report in Children’s Education Status

• Account for education
• with admin privileges or as the account owner

This article will explain how to sign up for a Zoom account with the Children’s Education Status setting

Paying for your education with Zoom Paid

Obtain a business account for a school or other organization, and after that sign up for a paid account for that school or other organization, you may use the following instructions in order to provide educational services to children under the age of 18:

Make sure that you complete the Configure Products section of the form

1. Zoom for Education can be found on the Zoom for Education website.
2. Click on the Buy Now button under Zoom for Education.
3. You will see the following options under Zoom Meetings:
   1. Under the Number of Licenses section, you will be able to choose the number of licenses that you require.
   2. Click on the Education option.
   3. Click on the Annual subscrption option.
   4. Optionally, you may choose additional options if you wish. Follow the prompts to select additional options:
      • Cloud Recording Storage:
      • You can add additional storage to your Zoom account to store, share, stream, and download meeting/webinar recordings directly from the Cloud. Our additional monthly storage options are 100GB, 500GB, and 3TB.
      • Audio Conferencing:
      •  The ability for participants to use toll-free numbers and call-out functionality to participate in meetings, webinars, and meeting rooms (available in more than one country) is enabled by the call-out functionality.
      • Large Meeting:
      •  You can increase the number of participants in the meetings or webinars (up to 1,000) by raising the number of interactive participants.
        Note:
      • In order to grant users access to the increased capacity, you must assign these licenses to them in the User Management web portal after you purchase Large Meeting licenses.
      • Conference Room Connector:
      • Adding SIP or H.323 interoperability to your room systems will allow you to connect them to desktop, tablet, and mobile devices, Zoom rooms, as well as any other SIP or H.323 endpoints.
4. Clickon the Continue.
5. The next step is to decide if you are interested in any of the other Zoom plans available, which you can choose, then click Next.
   It is possible for you to continue without selecting another Zoom plan from the options available by clicking the Skip This Step button.

Create an account by completing the Create an Account section

1. Please confirm your date of birth.
2. You will now be taken to the next page.
3. Create an account by providing your contact information, uploading your email address, and establishing a password.
4. Next, click on the Continue button.

Make sure that you have completed the section on Payment

1. If you are in charge of billing, you must enter the billing contact information under the Billing Contact section.
2. Please enter the contact details as follows:
   • When you are using the same contact information for your Sold To contact as the contact information for the above Billing Contact, you need to select the Same as Bill To checkbox. You can now move on to the next step.
   • For sales made to an individual or business other than the billing contact listed above, simply deselect the Same as Billing Contact check box. Input the contact information for the person or company being billed.
   • Click here to verify whether or not they are exempt from paying taxes.
     Please click here to be redirected to ECMS in order to validate whether you are exempt from paying tax.
3. You will find the following information under the Payment Methods section:
   1. Click on Debit or Credit Cards or select PayPal to pay with your debit or credit card details.
   2. If your address is the same as the address shown in the above information for the Billing Contact, please select the Check box next to the Same as Bill To Address option.
      Upon entering your billing address you will be asked to enter the full address if it differs from the billing contact information above.
4. You will then be asked to click Continue.

The section on reviewing orders needs to be completed by you

1. Verify the details of your order and make sure that all charges are correct before you complete the order.
2. You can confirm your order by clicking the Place Order button.
   Click Back to edit your order if you need to do so.

Education is covered by the Zoom Free Basic Plan

If you want to create a Zoom Education Account on behalf of a school or other organisation that uses Zoom to work with youths under the age of 18 and provide them with educational services:

1. Sign up for a Zoom account by going to zoom.us/signup.
2. You will need to enter your email address and Verification information.
   If you do not respond to the email from Zoom (no-reply@zoom.us), you will receive another email.
3. To activate your account, click on the Activate Account link in that email.
   Once you click this link, you will be redirected to Zoom’s Welcome page.
4. You will be required to enter your contact information and password.
5. Click on the check box labelled For Educators.
6. If your organization offers educational services to age groups of children, make sure that you select the check boxes that apply to this age group.
7. Next, press Next.
8. Complete the required information in the Add Organization Information section.
   1. Make sure you select the role you play in the organization.
      Notes:
      • If you select Other now and were previously enrolled in the Under 13 check box, but this time you select Other, you will be required to provide the email address of a Superintendent/Principal/Administrator/Teacher who will e-sign Zoom’s Consent to Educational Data Collection Practices, and also the Name of their Organization.
      • By browsing the list of check boxes that have been previously selected for the 13 to 15 and/or 16 to 17 age ranges, you will not be required to enter second authorized party information if you previously selected those options.
9. Click Add.
   
   Note : 

   • Users who have selected the 13 to 15 check box(es) and/or the 16 to 17 check box(es) in the Educational Data Collection Policies section of Zoom’s website can now begin using their account without having to submit an e-signature for Zoom’s Consent to Educational Data Collection Practices page.
   • In Step 8.1, Zoom users who checked the box to indicate that they are under the age of 13 will be directed to a webpage that informs them an email providing instructions for activating their education account will be sent to them. Upon offering consent to Zoom’s Consent to Educational Data Collection Practices, you will be able to use this account for your organization provided that the recipient of the email has given consent to its use.
10. Click Change Recipient to change the recipient who will consent to Zoom’s consent to educational data collection practices. Selecting the Under 13 check box and changing the recipient will change Zoom’s consent to educational data collection practices.
    1. Enter the school’s superintendent, principal, administrator or teacher who will e-sign Zoom’s Consent to Educational Data Collection Practices and their email address under Change Recipient.
    2. Click on Change.
       A confirmation email will be sent to the consenter with information about how to activate the education account. Zoom’s Consent to Educational Data Collection Practices must be approved by the recipient of the email before your organization may use the account.

How to set your Children’s Education Status for the next school year

After consenting and being verified, all previous users will have to consent again each year. Within three hundred and thirty days from the account owner or admin enabling, getting started with, or enabling the feature, a notification will be sent to him or her stating they must recertify within thirty days from that notification. After the consenter receives the email with instructions on how to activate his or her education account, Zoom will email him or her with consent to educational data collection practices, and the consenter must accept those conditions.

It is because of this fact that the account will be blocked due to non-action within 30 days of receiving the notification. If the account is not handled within the following 30 days, it might be deleted.

Verify that the account has not been locked before requesting a new verification

In order to receive notifications, you will first be directed to a notification page after you have logged into your Zoom Education account. We will inform you that the consenter will receive an email with a link to initiate the activation process for the Education account. Here are some options for you to choose from:

• Resend Email:
•  In the event that the consenter didn’t receive the email, resend it.
• Change Recipient:
•  It is also important to include the email address of the recipient who will consent to Zoom’s Educational Data Collection Practices as well as the name they will sign.
• Skip and Go to My Account:
• On the Zoom web portal, in your account settings, you will see an email notification with instructions on how to activate your education account.

In the event that a verified account has been locked, renew the verification process

Then, you will be taken to a notification page for your Zoom Education account after logging in to it. Your account will be unlocked at that time and you will receive an email notification about it. To unlock their account, the account owner or admin must sign Zoom’s Consent to Educational Data Collection Practices within 30 days of the account being locked for them to be able to access the account again. There are several options you can choose from:

• Resend Email:
•  Please resend the consenter the email if they have not received the last one.
• Change Recipient:
•  If you would like to consent to Zoom’s collection of educational data for marketing and informational purposes, please supply the name of that individual and their e-mail address.

Unlock your account if it is locked

The Zoom account you are trying to access is currently disabled, you’ll be notified of it when you try to sign in.
If you need assistance, please contact the account administrator for your company. Within 30 days of your account being locked, your account will be reactivated if you or your organization administrator have completed the e-signature process within that time frame.

You are required to sign in to your account in order to proceed. Should you have any questions, please contact your Customer Success Manager or Support.