Network Firewall Settings for Meeting Connector in Zoom

You may also need to set the following parameters if your meeting connector is behind a firewall:

Protocol Ports Source Destination
TCP 80, 443 are required by all Zoom clients as well as the Zoom Meeting Connector *.zoom.us
TCP 80, 443 MeetingConnector.IP
MeetingConnector.IP2
MeetingConnector2.IP
MeetingConnector2.IP2
https://zoom-general.s3.amazonaws.com

https://monitoring.*.amazonaws.com

TCP 443, 8801 All Zoom Clients MeetingConnector.IP
MeetingConnector.IP2
MeetingConnector2.IP
MeetingConnector2.IP2
UDP 3478, 3479, 8801 All Zoom Clients MeetingConnector.IP
MeetingConnector.IP2
MeetingConnector2.IP
MeetingConnector2.IP2

Note: Zone Controller eth0 is meetingconnector.ip, which is the meeting connector’s IP address.  This zone controller also has eth0 as its second interface for high availability (meetingconnector2.ip).


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Frequently Asked Questions

 

Zoom may be blocked by Windows Firewall if you follow these steps:

Search for Windows Security in the Start menu. Then click on it. Now, go to the Firewall & network protection tab and click on it. Allow an app to pass through the firewall by selecting this option.

Cellular coverage is poor or slow in your area. It is time to update or restart your network hardware. The infrastructure of the ISP is temporarily down. Zoom servers are experiencing peering issues.
The Zoom client may still not be working if you uninstall and then reinstall it. The app can be found in the Windows start menu by right-clicking on it. Second from the top is the Unstall option. A window called Programs and Features will open.
Check your network firewall and proxy settings

Make sure your firewall and proxy settings are configured correctly by contacting your network administrator. If your connection is being interfered with by antivirus software, disable it. If you cannot connect to Zoom, check with your internet provider.
Disabling Your Firewall

Depending on the software, Zoom might be interpreted as a security threat and prevented from running. By clicking the Firewall tab in System Preferences -> Security & Privacy, you can temporarily disable your Mac firewall. The firewall on your Mac can be disabled by clicking “Turn Off Firewall”.

Select Security & Privacy from the System Preferences menu. Firewall should be clicked.The next step is to turn off the firewall. Try Zoom again after restarting your Mac.
How to join a Zoom meeting in a web browser?
  1. Chrome should be open.
  2. Visit join.zoom.us.
  3. The host or organizer will provide you with a meeting ID.
  4. Then click Join. When joining from Google Chrome for the first time, you will be asked to open Zoom’s desktop client.

 

 

Select Firewall Options from System Preferences -> Security & Privacy -> Firewall. To let allow incoming connections from Zoom, click the plus (+) button and then click zoom.us. Select Allow connections from Zoom and click Add. Once you have made your decision, click OK.

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