The answer to this question is D. For those who answered As you are already aware, Cybersecurity Awareness Month’s theme for this year is “See Yourself in Cyber.” You are absolutely correct. The theme is aligned with this year’s Cybersecurity Awareness Month theme. It is important to understand that cybersecurity is about all of us — it boils down to people, and it is the responsibility of both the ones who create and those who use technology equally to bear it.

Taking security into account is a key part of Zoom’s mission to make security more accessible to everyone. As a result of our goal of providing our customers with easy-to-use features and tailored resources, we have been able to create a wide range of services and tools to help safeguard their data and remain flexible and reliable throughout your entire Zoom experience. A few recent examples are listed below:

Recent features and offerings 

Zoom Customer Managed Key (CMK): Our new advanced security offering, Zoom Customer Managed Key (CMK), provides you with the ability to secure certain data stored at rest within Zoom Cloud infrastructure with your own encryption keys, so that you can comply with stricter compliance requirements and meet your other needs with ease.

End-to-end encryption for Zoom Phone and Breakout Rooms: We are pleased to announce that we have recently added the end-to-end encryption (E2EE) option to Zoom Phone and it will be available shortly in Breakout Rooms as well.

• Zoom Phone: During one-on-one Zoom Phone conversations that occur through the Zoom client between users on a single Zoom account, you will have a new option to upgrade to E2EE during those calls. It is possible to elevate a phone call to be an end-to-end encrypted one when you select the “More” option while you are on the call. There is a simple step you can take to help improve the privacy of the calls that take place over Zoom. It only takes a second.

• Breakout Rooms (coming soon): The E2EE for Breakout Rooms will be an identical experience to the standard E2EE meetings, with the exception that each breakout room will have its own unique encryption key for the meeting. It is a very useful feature to have whenever you want to add a layer of security and keep certain people in the loop during an E2EE meeting or whenever you want to isolate certain people from the group.

Account Theft Protection: This feature will let you know if your Zoom account password or login credentials have been compromised on another service, and if they have, a notification will be sent to you informing you that your password needs to be reset within a day. Depending on how long it takes you to reset your password, we will force a login for your account if your password has not been reset in 24 hours in order to prevent account takeovers from occurring. As a result, cybercriminals won’t be able to gain access to your Zoom account if your credentials have been compromised.

One-time password (OTP): Upon detecting a suspicious login – in other words, logging into our service from a device or location that is not your usual one – this feature asks you for a one-time password that is sent to your email address in order to authenticate your account. There are users who do not have two-factor authentication enabled on their work email account and are logging in using their work email address.

We offer a wide range of control options that can be used to increase the level of security you are able to apply to your Zoom experience, in addition to these recent features. These include, but are not limited to:

• Single sign-on (SSO)

• Two-factor authentication

• Automatic updates

• In-meeting security controls

• Advanced chat encryption

Resources and training

Zoom Trust Center: Zoom’s Trust Center provides resources related to compliance, privacy, safety, and security regarding Zoom, which can be accessed from anywhere. A detailed overview of corporate governance and compliance, as well as resources and certifications in relation to corporate governance and compliance, as well as a detailed view of privacy and financial resources, and policies related to trust and safety.

Zoom Security Basics: Zoom Learning Center offers an interactive course that will teach you how to use the safety and security features available on Zoom to help protect members of a Zoom meeting. This course is free of charge and it is interactive. As a result of taking this on-demand course, you will be able to:

• Prevent: You need to set up a waiting area, you need to have a passcode and you need to be authenticated

• Act: The meeting is locked, a participant is removed, and all activities of the participants are suspended

• Report: Prepare a report for Zoom’s Trust and Security department

A united front

The same way you should not drive a car without a seatbelt, you shouldn’t use Zoom without security controls. Having speed and flexibility can’t happen without safety, which is why we all need to see ourselves as part of the cyberspace revolution.

Regardless of what we do or where we are, it is on us as individuals to make smart decisions, no matter where we are or what we do. The Zoom team is committed to complementing new security innovations with relevant training so our customers can benefit from our platform effectively in order to secure their communications. Taking advantage of technology, combined with raising awareness of the dangers of the internet, allows us all to be a part of helping to make it a safer place for all of us.

Visit our Trust Center if you would like to learn more about Zoom’s approach to securing and protecting your personal information. As a champion organization of Cybersecurity Awareness Month, Zoom supports the National Cybersecurity Alliance, a non-profit organization that helps educate the public about cyber security.

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