How to using save captions in Zoom

The use of caption savers

It is possible to save closed captions of your events as well as the transcriptions from the event if you choose to use the Save Captions feature.

Note: On your computer, you will be able to keep track of your closed caption history.

Prerequisites for saving captions

  • There are four types of accounts to choose from: free, pro, business, and enterprise
  • Each with its own set of features and administrative privileges
  • Captioning is enabled for all enterprises, each with its own set of features
  • That can be accessed through Zoom desktop

The process for enabling and disabling caption saving


For each user in the account, it is possible to enable or disable Save Captions by following these steps:

  1. As an administrator, you can edit account settings by logging into the Zoom web portal as an admin.
  2. Select Account Management, then click Account Settings in the navigation menu.
  3. Navigate to the Meetings tab.
  4. To enable or disable the Save Captions feature, click the Save Captions toggle switch under In Meeting (Advanced).
  5. Click Enable or Disable so that the change can be verified if a verification dialog appears.
  6. Click on the lock icon, and then click Lock to confirm the setting. If you want the setting to become mandatory for all users in your account, you can do so by clicking the lock icon .


Save Captions can be enabled or disabled for a group of users by using the following command:

  1. You will need to log in to the Zoom web portal as an administrator with the authority to edit group memberships.
  2. Select User Management, then select Groups from the navigation menu.
  3. From the drop down list, select the relevant group.
  4. From the Meeting tab, select the appropriate meeting time.
  5. Depending on whether it is enabled or disabled, the Save Captions checkbox can be found in In Meeting (Advanced).
  6. A verification dialog will appear if a modification needs to be verified. To verify the change, click on Enable or Disable.
    Note: In the case of a grayed out option, you have to change the settings in the account level since the option has been locked at that level.
  7. if you’d like this setting to be required for all group members, click the lock icon and then confirm the setting by clicking Lock after you confirm your selection.
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For your own use, you have the option of enabling or disabling Save Captions:

  1. The Zoom web portal can be accessed by logging into your account.
  2. Select the Settings option from the navigation menu.
  3. Click on Meetings from the left hand menu.
  4. The Save Captions button can be found under the advanced options (In Meeting – Advanced), where you can enable or disable it.
  5. The change will be verified after clicking Enable or Disable on the verification dialog box.
    Note: Grayed out options mean that they have been locked at the level of the account or group and will need to be unlocked at an account or group level.

Here’s how you can save captions to your computer


  1. You can either start an instant meeting or schedule one.
  2. You can do this by clicking Closed Caption .
  3. In the Closed Caption window, you will find a link to Save Closed Caption History after closed captions have been entered by yourself or another party.
  4. The saved captions can be accessed by clicking the folder or the finder icon.


  1. We would like to invite you to our meeting.
  2. To do so, click on the Closed Caption icon in the meeting control panel.
  3. You will see the following options:
    • Windows/macOS: View Full Transcript.
    • Linux: Show Subtitle.
  4. Click Save Transcript in the Transcript window to save your transcription.
  5. Alternatively, you can access your saved captions by clicking Show in Folder or Finder.

Note : 
The captions you have saved on your computer are saved in the following folders:

  • Windows: C:\Users\[Username]\Documents\Zoom
  • Mac: /Users/[Username]/Documents/Zoom
  • Linux: home/[Username]/Documents/Zoom

Read it also –

How To View Closed Captioning Live Transcription In Zoom
Viewing Closed Captioning In Zoom Rooms
How To Use A Third Party Closed Captioning Service In Zoom
How To Manage Closed Captioning And Live Transcription In Zoom App
Managing Enabling Or Disabling Closed Captioning And Live Transcription In Zoom App
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Frequently Asked Questions


How do you add subtitles to a Zoom video?

You can start the manual captioning in Zoom meetings and webinars by the following steps: Start a Zoom meeting or webinar. If you want to display captions in your meetings, you can click the up-caret next to the Show Captions option. In the Set up manual captioner section, you will need to click the Enable manual captioner button and then click the On option underneath it.

How do I enable Save transcript in Zoom?

I would like to point out at this point that Live Transcription must be enabled during every meeting in which it will be used.

  1. You are now ready to begin the meeting.

  2. Select Live Transcript from the list of options at the bottom of the screen.

  3. Ensure that Auto-Transcription is enabled by clicking Enable Auto-Transcription.

  4. In the lower part of the screen, you will now be able to see the live transcription.

Where is Zoom transcript save?

There is an automatic transcript embedded within the audio and video files; however, it is hidden by default and cannot be accessed. Sign in to the Zoom web portal if you wish to be able to see the transcript of the audio or video file. Click on the Recordings tab in the navigation menu at the top of the screen.

Does Zoom have automatic captioning?

The host of a meeting, or another participant assigned by him or her, can provide manual captioning during a meeting, or Zoom’s automatic captioning feature can provide automatic captioning (also known as live transcription). It is possible to use an integrated third-party closed captioning service, or Zoom’s own closed captioning service.

How do I automatically add subtitles to a video?

How to Auto Subtitle Videos:

  1. Video must be uploaded. Drag and drop the video on VEED that you wish to caption to the platform – you can do it in no time.

  2. The subtitling is automatic. In the ‘Subtitles’ menu, choose ‘Auto Transcribe’ from the list of options that appear. When you click on the start button, the software will begin transcribing your audio.

  3. Get the download. If you wish, you can change the caption text style, size and font and then click on ‘Export’.

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