Managing Windows system updates with ZDM in Zoom

By using the ZoomDevice Management (ZDM) web interface, it is possible to assign Microsoft updates to Windows devices within ZoomDevice Management (ZDM). The administrator can create an update schedule in which Microsoft updates are automatically installed on all enrolled devices according to the schedule. When the time for updates comes around, users can also select which devices and/or update packages they want to include in the update, so that only certain devices can be updated at once.

Prerequisites for managing Windows system updates with ZDM

  • ZDM has been enrolled for Windows Zoom Rooms
  • Owner, administrator, or Zoom Rooms role associated with the account

How to view update details

  1. The Zoom web portal can be accessed by logging in to the account.
  2. On the Device Management menu, click Update Management, then click Device Management again.
  3. You can find Windows Update under the Windows menu.
  4. Each column of the table contains the following information that you can view:
    • Detailed information: An explanation of the update package can be found in the following section. When you click the update, you will be taken to Microsoft‘s website where you can find more information about the update.
    • Classification: There are three types of updates listed here: Security, Critical, and None.
    • Publish Date: As a result of this information, it will be possible to determine when Microsoft published this update.
    • Unassigned Devices: In the following table you will find the number of devices that have yet to be assigned the update.
    • Installed Status: This is a list of all devices that have been assigned with the update and the status of the installation. As an example, if 100 devices are assigned to the update, and 30 of them have been updated, then the Installed Status of the update would be 30% for all 100 devices.

If you wish to view the update details for a specific Windows device, you can do so by following these steps:

  1. The device list can be accessed by clicking Device Management, then clicking Device List.
  2. Select the Devices tab.
  3. Identify your device then to the far right, click the ellipse.
  4. Click Check For Update.

How to assign or ignore updates

  1. To access the Zoom website, you will need to sign in.
  2. In the Device Management section, click Updates Management, and then click Device Management.
  3. It is possible to assign or ignore updates from this page, either individually or in bulk, depending on your preference.
    • The following steps can be taken to assign or ignore updates individually:
      • You can get to the desired update by clicking the three-dotted icon to the right of it.
      • In order to assign an update to a device, click the Assign Devices button and then select the device to which the update should be applied. To complete the assignment, click the Assign button.
      • Ignoring an update is as simple as clicking the Ignore this Update button and the entry will then be placed in the Ignored tab.
    • Bulk assigning or ignoring of updates is done by following these steps:
      • Select the updates that you want to be selected by placing a checkmark next to them.
      • Select either Assign Devices or Ignore from the drop-down menu on the top right.
  4. You can find updates that have been ignored by clicking on the Ignored tab at the top of the page once they have been ignored. To move it back to the Active Updates tab, click on Put back to move it back to the Active Updates list.

How to configure an update schedule

  1. Using the Zoom web portal, sign in to your account.
  2. Click on Device Management, then click on Update Management at the bottom of the page.
  3. You will need to click on Set Update Schedule in order to do this.
  4. Select the day of your scheduled installation, the hours during which you are active, and the date of your auto restart.
  5. Once you have completed all the steps, click on the Save button.
Note : 
If you are having trouble with Windows updates, please refer to the following link for help.

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Frequently Asked Questions


Updates can be received automatically if you follow these steps
  1. You can choose to have Zoom Settings apply updates on a regular basis by selecting the “Automatically apply updates on a regular basis” checkbox found under General in Zoom Settings.
  2. To give automatic updates permission to run, you will be asked to enter your admin credentials, but you will only be asked to enter your credentials if you enable this setting.
Workspaces and Zoom Rooms are supported. Zoom Rooms settings and configurations can be found here. ZDM is an open source software that allows users to manage their devices
Getting started with Zoom requires you to log in to the Zoom web portal in order to begin the process. At the top of the page, you will find a navigation menu that will allow you to access Device Management and then Enrollment. It is on this page that you will be able to view a breakdown of all Apple, Windows, and Appliances that are enrolled in your account along with their operating systems. In the same window, users will also be able to enroll their Apple devices as well as their Windows devices.
By clicking on your profile picture, you will be taken to the Settings page where you will be able to adjust the settings of your profile. In the General tab, under the Zoom Updates section, there is a checkbox to check or uncheck which will enable or disable the automatic updating of Zoom. If you check the checkbox, Zoom will automatically keep updated.
Although the headphones are garbage, the microphone is very good, and it does not require Phantom power or an internal battery to be able to function either on a cell phone, tablet, computer or even as an input for a camera.
It is possible to download an update while you are in a Zoom meeting as long as you are logged in to Zoom. To make sure that the update works in the meeting you are currently in, you will have to exit the meeting and re-join the meeting in order for the update to be able to take effect.
Here is how you can update your Zoom application
  1. When you click on the Zoom desktop icon on your desktop, the Zoom desktop application can be launched. In terms of Windows versions, Windows 10 is one of the latest versions. Click on the Windows Start button to open the Start menu. The Zoom folder can be found by scrolling down on your computer. …
  2. In the top right corner of the page, just next to the search box, you will see a drop down menu for your profile.
  3. Select the option to check for updates and make sure that it is selected.
  4. You may start the installation of an update by following all the prompts on the screen if one is available.

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