When participants are in a Zoom Room during a remote meeting, attendees may find it difficult to see people clearly when other meeting participants are in a Zoom Room as well. The Zoom Rooms Smart Gallery is designed to provide multiple video feeds from the same conference room in order to address this issue. Zoom Room technology allows us to focus closer on groups of participants so that the remote attendees are able to see them more clearly on the Zoom Room cameras. There are many benefits to be gained by enhancing the face-to-face interaction between Zoom Room participants and remote attendees in order to enhance effective collaboration.

The following topics are covered in this article:

• How to enable Smart Gallery
  • On a Zoom Rooms controller
  • On a Zoom Rooms Touch display
• How to set Smart Gallery as the room default view
• How remote attendees experience Smart Gallery
• What resolutions are supported with Smart Gallery?

Prerequisites for using Smart Gallery

• Version 5.9.3 or higher is required for Zoom Rooms for macOS
• Version 5.9.3 or higher is required for Zoom Rooms for Windows
• Version 5.8.0 or higher is required for the Zoom Rooms Appliances
• Version 5.8.0 or higher is required for Zoom Rooms Controller for iOS
• It is recommended that you use version 5.8.0 or higher of Zoom Rooms Controller for Android
• You must be the account owner, administrator, or role which has edit rights for Zoom Rooms (for the default option to be enabled)

System requirements

Appliances

All-in-one room systems

Windows/Mac

How to enable Smart Gallery

Using the Zoom Rooms controller or Zoom Rooms for Touch display, you can enable the Smart Gallery experience by selecting the Multi-Stream setting.

On a Zoom Rooms controller

1. In the controller interface, tap the Camera Control button.
2. Select Multi-Stream from the menu. On your Zoom Rooms screen, you will be able to view the camera feed for each conference room that you have scheduled.

On a Zoom Rooms for Touch display

1. You can access the settings by tapping More on the display and then tapping Settings.
2. To open the Camera Control, tap the Camera icon, then tap the Open Camera Control button.
3. Choose Multi-Stream from the menu. A Zoom Rooms display will show you a live feed of each camera feed that is visible in the conference room.

How to set Smart Gallery as the room default view

If you click on the Multi-Stream tab on the Zoom web portal, you will be able to set Smart Gallery as the default view for the room.

1. The Zoom web portal can be accessed by logging in to your account.
2. Once you have clicked on Room Management, you will be able to select Zoom Rooms.
3. From the Zoom Rooms account, location, or room settings, you will be able to enable Smart Gallery using the Zoom Rooms location hierarchy. The account settings page will appear as shown in the example below.
4. Scroll down to the Devices heading in the Account Profile tab, then toggle the Multi-Stream setting by clicking the switch under the Devices heading.

How remote attendees experience Smart Gallery

By using the Gallery, Side-by-Side, or Thumbnail views of the Zoom Room, remote participants will be able to take advantage of all the video feeds available during the meeting, or if they decide to pin a specific video from the Zoom Room. The Zoom Room video feeds are displayed as separate meeting participants with full resolution for each Zoom Room meeting. Similarly, these same meeting participants are also referred to as Zoom Room – 2, Zoom Room – 3, and so on for each individual conference room: “Conference Room – 2”, “Conference Room – 3”, etc.

Note: There is no doubt that remote attendees will be able to identify the active speaker in a room equipped with Smart Gallery with their Poly X30, Poly X50, and Yealink A20 devices.

Even if remote participants are speaking from other Zoom Room camera feeds, a remote participant with another device will see the main camera feed from the Zoom Room as the active speaker, even if there are other Zoom Room camera feeds that are also active.

What resolutions are supported with Smart Gallery?

For Mac and Windows Zoom Rooms, the following resolutions are available for capture and sending:

Zoom Rooms for Windows and Mac will change the sending resolution as follows when sharing is triggered within the Zoom Room:

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Frequently Asked Questions

How do I start Zoom in gallery view?

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