Resetting to factory default (Yealink) in Zoom App
Getting your Yealink phone reset and installing custom firmware is as easy as following this article.
Note: For a detailed explanation of the provisioning process, please refer to the provisioning quick start guide.
This article covers:
- How to obtain the phone’s IP address
- T4 series without touchscreen
- T4 series with a touchscreen
- T5 series with a touchscreen
- How to accessing the phone‘s web interface
- How to reset to factory default using the web interface (recommended)
- How to reset to factory default using the phone’s interface (optional)
- T4 series without touchscreen
- T4 series with a touchscreen
- T5 series with a touchscreen
- How to install custom firmware using the web interface
Contents
- 1 Prerequisites for resetting to factory default and installing custom firmware on a Yealink phone
- 2 How to obtain the phone’s IP address
- 3 How to access the phone’s web interface
- 4 How to reset to factory default using the web interface (recommended)
- 5 How to reset to factory default using the phone’s interface (optional)
- 6 How to install custom firmware using the web interface
Prerequisites for resetting to factory default and installing custom firmware on a Yealink phone
- Firmware file for the custom device (accessed through the Zoom web portal or certified devices list).
- Zoom Phone supports Yealink devices
- In the account-level settings, the Web Interface is enabled for desk phones
How to obtain the phone’s IP address
T4 series without touchscreen
- By pressing the Menu button, you will be taken to the menu.
- Select Status using the directional pad on the phone.
- The IPv4 address should be noted down as well.
T4 series with a touchscreen
- Select Menu from the home screen by tapping it.
- Select Status from the menu.
- The IPv4 address should be noted down.
T5 series with a touchscreen
- The home screen can be accessed by swiping left.
- Select Settings from the menu.
- Select General.
- The IPv4 address should be noted.
How to access the phone’s web interface
Note: Check the account-level desk phone settings to make sure Web Interface is enabled if you cannot access the phone’s web interface.
- Connect the phone to the same network as a computer running a web browser.
- In the previous section, you entered the IP address of the phone.
- The web interface of the phone can be accessed by an administrator.
Note: - By default, admin and admin are the username and password. The vendor of the phone can provide you with the user name and password if you don’t know them. On the Zoom web portal, you can view the admin password if it has been set globally.
How to reset to factory default using the web interface (recommended)
Note:
In older Yealink devices, the navigation menu is on the left side instead of the green header bar.
- Click Settings then Upgrade from the left-side navigation menu.
- Select Reset to Factory.
- Confirm by clicking OK.
How to reset to factory default using the phone’s interface (optional)
You can access the web interface of your phone by following the steps in this section.
T4 series without touchscreen
- The Menu button should be pressed.
- Use the directional pad to access advanced settings.
Note: - Admin password is required (by default, admin). Contact the phone’s vendor if you don’t know the admin password.
- Select Reset Config > Reset to Factory Settings from the phone’s directional pad.
T4 series with a touchscreen
- Go to the home screen and tap Menu.
- Select Advanced.
Note: - The password for the administrator will be requested (by default, it is admin). The vendor of the phone can provide you with the admin password if you do not know it.
- To reset to factory settings, tap Reset Config.
T5 series with a touchscreen
- The home screen can be accessed by swiping left.
- Select the Settings option from the menu.
- To access the Advanced Settings section, scroll down to the bottom of the page.
Note: - The advanced settings can only be accessed if you enter the admin password (the default password is admin). It is advisable that you contact the vendor of the phone if you are unable to remember the admin password.
- Reset the configuration by tapping the Reset Config button.
- In the Reset to Factory Settings menu, tap the Reset to Factory Settings button.
How to install custom firmware using the web interface
Note:
In older Yealink devices, the navigation menu is on the left side instead of the green header bar.
- Navigate to Settings then Upgrade on the left-hand side of the screen.
- Double-click to select the custom firmware file after clicking Browse or Choose File.
Note: - The custom firmware version can be downloaded or verified from the list of supported devices.
- Start the firmware upgrade by clicking Upload. After the custom firmware is installed, the phone will reboot. It will take about two to three minutes to complete the process.
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Frequently Asked Questions
How do I reset my zoom to factory settings?
Using the web interface, it is possible to reset the device to factory defaults (recommended).
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To backup and restore your phone, click the Utilities tab in the top navigation menu.
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Using the link below will expand the Global Settings section if you would like to do so.
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Restore the data by clicking on the Restore button.
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You will need to click Yes in order to confirm your action.
How do I reset my phone with zoom?
The phone should be turned off. If you hold the Volume Down button at the same time while pressing and holding the Power button at the same time, you will be able to turn on the phone as long as you hold both buttons at once. You will see Recovery mode on the screen once you press the Volume Down button.
Resetting the device can be achieved by following these steps:
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To access the System settings, go to the Settings menu.
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Then touch the Advanced button.
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There are several options available when you touch the Reset button.
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You can choose to wipe all your data with the touch of a button (Factory Data Reset).
How do I reset the default zoom in Chrome?
All webpages can be set to the same font or page size
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The first thing you need to do is open Chrome on your computer.
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Click the More button at the top right corner of the page. Settings.
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Select Appearance from the menu.
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It is possible to make the changes you desire by clicking on the Down arrow next to “Page zoom”, and then choosing the zoom option that you desire. . Once you have done this, you will be prompted to choose the zoom option that you would like to use for your document. You will need to click the downward arrow next to “Font size.” in order to change the font size, so that you can change the font size.”.
How do I sync my zoom accounts?
Access Zoom’s web portal by logging in with your Zoom account. You can access your account profile by clicking on Account Management in the navigation menu. The next step is to click on Link to existing organization under Link accounts to an organization. A link to an existing organization can be requested by entering the email address of the organization owner in the pop-up window that appears when you click the Link to Existing Organization button.
Does Zoom sync across devices?
The meetings you have scheduled should sync across all of your devices, provided that you are logged in to the same account on all of them.
How do you unlock zoom?
To access User Management, click on the User Management button in the navigation panel. It is possible to unlock the account of a user by clicking the Unlock button next to their email address. Having unlocked their account, you are now able to change their password for them or they can reset their password for themselves by going to Zoom’s Forgot your password page after their account has been unlocked. page.
