How to check the operation of audio equipment (before and during Zoom meeting)

Learn how to see how computer audio works before you join a Zoom meeting.

Devices required for confirmation

  • Microphone
    built-in microphone, USB microphone, or headphones in-line microphone, etc.
  • Speakers or headphones

Action confirmation method

Windows・Mac

Test before the meeting

  1. Log in to the Zoom client.
  2. Click [ Gear mark (setting) ].
  3. Click the Audio tab.

Test the speaker

  1. Click Test Speaker to play the sound.
  2.  If you don’t hear any sound,
    • Select another speaker from the pull-down next to the test button, or
     Adjust the output volume .

    The speakers displayed in this pull-down display are the speakers connected to the computer.

Test the microphone

  1. In the microphone section, [ test of the microphone to test the microphone by clicking]. 
  2. You can see the green input level bar move as Zoom picks up the audio sound. 
  3. The audio will start recording. Click Record when you‘re done talking.
    The recorded audio will be played. Select another microphone from the menu or adjust the input level.
  4. To have Zoom automatically adjust the input volume, check [Automatically adjust volume ].

When attending a meeting

When you join a meeting, you will be prompted if you did not select the Automatically join audio on the computer option. 

  1. To test your speakers and microphone, click Test Computer Audio.
    1. Click this to open the audio settings.
      See ” Testing the Speaker ” and ” Testing the Microphone ” above.

     

    Participating in a meeting

    You can access your audio settings and test your audio while you are already in the meeting. 

    1. In the meeting control, click the arrow next to Mute / Unmute.
    2. Click Audio Settings.
      1. Click this to open the audio settings.
      2. See ” Testing the Speaker ” and ” Testing the Microphone ” above .

      Audio settings

      • Automatically adjust audio: Automatically adjusts the microphone input volume based on the sound that Zoom picks up. 
      • Automatically join audio on your computer when you join a meeting: Instead of specifying how to join audio each time, you automatically join computer audio. 
      • Always mute the microphone when attending a meeting: Always mute the microphone when attending a meeting. You can unmute it yourself later.
      • Join Audio When Joining a Meeting Using Third-Party Audio: This option turns off the audio join prompt when third-party audio is enabled in the meeting. Read more about third-party audio.
      • Enable Stereo: Sends stereo audio if your microphone supports it. Read more about this setting.
      • Do not change the original sound from the microphone: This allows the microphone to send the original sound without applying for Zoom’s audio extensions. Read more about this setting.

       

      iOS・Android

      To participate in device audio at a meeting

      1. If this is your first time attending a Zoom meeting, you will be asked for permission to access the microphone.
        When you attend a meeting, you will be prompted to join the audio.
      2. The following audio options are displayed
        • Call over the Internet: Connect to audio over the Internet
        • Dial-In: Provides the option to dial into a Zoom meeting over the phone
        • Call My PhoneCall to join the meeting. The meeting host requires a premium audio subscription
      3. Cancel If you select], [ audio you can open again prompt by tapping]. 
    3. Once connected, you’ll see a microphone icon at the bottom left to mute and unmute.
    4. If there is a need to participate in the audio in a different way, [ Details ], [ cutting of audio and disconnect the audio and tap].

 

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