Enabling/disabling webinar tracking pixel in Zoom App

A tracking pixel for webinars can be disabled by account owners and admins by going to their settings. Depending on the level of the account or the level of the group, this setting is available. In order to measure how many people visit the webinar registration page and successfully register for a webinar, the tracking pixel is used. It is possible to set up a tracking pixel during webinar registration if it is enabled by users.

Prerequisites for enabling webinar tracking pixel

  • Add-on for Zoom Webinars
  • Ownership or admin privileges of the account


For all users in the account to be able to track webinars, the following steps must be followed:

  1. In order to edit account settings on your Zoom account, you will need to sign in as an admin with access to the Zoom web portal.
  2. Select Account Management from the navigation panel, then select Account Settings from the drop-down menu.
  3. From the list of groups, click on the name of the appropriate group and then click on the Meeting tab.
  4. To enable or disable the Tracking Pixel – Webinar feature, click the toggle to the right of Schedule Meeting.
  5. Click Enable or Disable as necessary if a verification dialog appears to verify the changes you have made.
    Note: The option needs to be changed at the account level if it is grayed out. You may need to change it at the account level if the option is grayed out.
  6. You can make this setting mandatory for each user in your account by clicking the lock icon , and then you will need to confirm the setting by clicking Lock after clicking the lock icon.


For a group to be able to track webinars with the webinar tracking pixel, follow these steps:

  1. The Zoom web portal can be accessed by any administrator with the right to edit groups who is logged in.
  2. Click User Management in the navigation panel and then click Groups in the list of options.
  3. During the meeting set up process, click on the appropriate group name from the list, then select the Meeting tab.
  4. You can enable or disable the Tracking Pixel – Webinar toggle by clicking the Tracking Pixel – Webinar toggle under Schedule Meeting.
  5. You can verify the change by clicking Enable or Disable if a verification dialog appears.
    Note: It must be changed at the account level if the option is grayed out.
  6. You can make this setting mandatory for everyone in your group by clicking the lock icon in the top right corner, and then clicking Lock to confirm that this setting will be set for all users in your group.
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Frequently Asked Questions


Logging into the Zoom web portal as an administrator with privileges to edit the account settings of all users in the Zoom account is the easiest way to access the webinar branding settings for all users in the account. You will find Webinar Settings in the Account Management section of the navigation menu. You can customize the settings for the branding of your webinar.
When you register with Zoom, you will have the option of adding Facebook tracking pixels to Zoom’s registration pages as part of the registration process. It is possible to track how many people have visited the registration page and how many people have registered, so that you can determine how many people have registered. Make sure that the Facebook pixel is set up.
Zoom Webinar licenses allow you to broadcast Zoom meetings to an audience of up to 50,000 view-only attendees, depending on the size of the webinar license you choose, depending on the capacity of the meeting.
Open the Zoom desktop client and sign in with your Zoom account. You can access your profile settings by clicking the profile picture in your profile. Make sure you click on the Advanced tab.
Your webinar registration page can be shared in different places around the world, and if you track the source of your registrants, you will be able to determine where your registrants are coming from if you share the webinar registration page in different places around the world. For example, you can share a source tracking link on Facebook and a different one on Twitter if you wish to find out on which platform users register on.
You will find the control buttons for the participants at the bottom of the screen. However, you will find the button to leave the meeting at the top right hand corner of the screen, which is found at the top right hand corner of the screen. You will then be able to join the meeting’s audio, and once you have connected to the meeting’s audio, you will have the option of muting or unmuting your microphone after you have connected to the meeting’s audio.

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