How to Customize webinar invite email templates in Zoom App

This post was most recently updated on July 28th, 2022

When you create a webinar, you will be able to copy and paste the invitation email templates that you can use to send to your potential attendees who are interested in joining the webinar, in order to register for the webinar. The webinar branding and other webinar templates can also be customized based on your needs.

Prerequisites

  • There are four types of accounts you can choose from: Pro, Business, Education, and Enterprise
  • Add-on for Zoom Webinars
  • A vanity URL that has been approved
  • Ownership or admin privileges on the account
  • You should have a good understanding of HTML, CSS, and FreeMarker Format

How to customize webinar email templates for all users

  1. As an admin, you are able to edit the account settings on the Zoom web portal if you are logged in as an admin
  2. The Account Management section can be found in the navigation panel under Account Settings.
  3. Go to the Meetings tab and click on it.
  4. In the Invitation Email Branding section, select the template you’d like to edit next to Edit next to the template name:
    • Webinar Invite Attendee Email- A webinar host can copy the initial email they will send to their potential attendees to let them know that they’ve created a webinar and want to participate in it.
    • Webinar Invite Attendee Email (without registration)- A webinar host can copy the initial email they will send to potential attendees after creating a webinar and send it to them, if they don’t need to register for the webinar.
    • Webinar Invite Panelist Email- Once panelists have been added to the panelist section of the webinar, an automatic email is sent out to them once they have been added to the panelist section.
  5. Click the lock icon if you wish to make this template mandatory for all users in your account. If you do so, you will be able to choose whether to make the template mandatory for all users in your account after clicking lock.

How to customize webinar email templates for a group

There are only three types of Webinar Invitation Email templates that can be set at the group level, Webinar Invite Attendee Email, Webinar Invite Attendee Email (without registration), and Webinar Invite Panelist Email.

  1. As an administrator, you can edit the settings of your account by logging into the Zoom web portal as an administrator
  2. Select User Management from the navigation panel and then click Groups from the Groups menu.
  3. You will be able to select the appropriate group name from the list, then you will be able to click the Meeting tab.
  4. Click on the Edit button next to the template you wish to edit under Invitation Email Branding:
    • Webinar Invite Attendee Email- It is possible for webinar hosts to copy and paste the initial email they will send to their potential attendees after creating a webinar, in order to secure their registration.
    • Webinar Invite Attendee Email (without registration)-This is the initial email that will be sent to potential attendees by the webinar host after the webinar is created, and will be sent to those on the waiting list, for webinars that do not require registration.
    • Webinar Invite Panelist Email- Immediately after the webinar host has added the panelists to the panelists section of the webinar website, an automated email will be sent to them.
  5. You can choose to make this template mandatory to the group of users by clicking its lock icon. Once you have clicked the lock icon, confirm that you want to make the template mandatory to all the users in the group.