How to report a compromised account in Zoom App

You can file a report on an account takeover to Zoom’s Trust & Safety team if you believe that your Zoom account has been hacked or someone has been making changes to your account without your consent. Zooom’s Trust and Safety team reviews all account takeover requests and responds accordingly once the request is confirmed.

Note : Find out how to report fraud if you notice that your account has been used fraudulently but that you have been able to sign in to your account. The following steps will assist you in updating the email address associated with your Zoom account in the event that you need to do so.

How to report an account takeover or hacked Zoom account

  1. Please click the ‘Trust & Safety’ button to open the form.
  2. Simply enter your email address as well as your name in this field.
  3. After you click What can we assist you with? You will be given the option to report an account takeover.
  4. Please enter your Zoom email address.
  5. You may need to log into your Zoom account in order to sign in.
  6. If your account has been unauthorized modified, check if you are aware of it.
  7. In the event that you believe your email was compromised, please give an alternative contact email address as well as your Zoom account number and email address.
  8. Optionally, upload any files or screenshots.
  9. Type in your email, and click the Send Code button.
    A verification code will be sent to your email address.
  10. Please enter it in the box provided.
  11. The trust and safety team will receive the request once you click Submit.

Check out Zoom’s trust and safety team to learn how you can use Zoom safely to collaborate.

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Frequently Asked Questions


You can access meeting information by clicking the meeting information icon in the top-left corner of the meeting window as the host or a participant. On the meeting information dialog, in the bottom-left corner, click the Report button. If you would like to report one or more participants, please enter their names here. If you would like to report the participant for a particular reason, select that reason.
How to send a problem report from the Zoom mobile app
  1. Open the Zoom app on your mobile device.
  2. Select More from the menu.
  3. Select Report Problem from the About menu.
  4. Then tap Next after selecting the product for which you want to submit a report.
  5. The problem to be reported must be specified as follows: Problem: Select the issue to be reported. …
  6. Click Send.



You can report an account takeover to Zoom’s Trust & Safety team if you think your Zoom account has been hacked or someone has made changes without your permission. As soon as an account takeover is confirmed, Zoom’s Trust and Safety team takes action.
You can view the meeting minutes as well as a list of participants for your meetings on the Usage report option. Registration Reports and Poll Reports for a meeting can be found in the Meetings report option.
In the Zoom web portal’s Reports section, account owners and administrators can review various account, meeting, and webinar statistics to determine how Zoom is being used within their organization. A full list of the meeting participants will allow you to easily access valuable data, such as who is attending your Zoom meetings and the data they are contributing.
Select Account Management from the navigation menu, and then select Reports from the drop-down menu.Click on the Usage Reports tab at the top of the screen.
Reports can be generated by Zoom showing how many people attended meetings and who attended them. Attendance is shown in this usage report. Your meeting usernames can be viewed by clicking that number.
Unless you logged into your Zoom account to register for your meeting, you will not see any Registration Reports for scheduled meetings.
From Zoom Meetings, you can view attendance reports
  1. Zoom needs to be logged in. Go to
  2. Click on Reports. Click on Reports in the left hand menu.
  3. Choose Usage. View past meeting participants by selecting Usage.
  4. Date range of the meeting can be adjusted. …
  5. A list of participants. …
  6. Meeting participants can be viewed or exported.
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