Provisioning Zoom for Home devices

Using the Zoom web portal, administrators can provision Personal Zoom Rooms for users with supported Zoom for Home or Zoom Room devices from the Zoom web portal. It simplifies the process of setting up a new account for home users since administrators can manage and configure basic settings on their behalf.

Note: There is no support for email notifications in Personal Zoom Rooms.

Prerequisites for provisioning Zoom for Home devices

  • Role with access to Room Management
  • Zoom Rooms for Appliances version 5.1.2 or higher
  • Zoom Rooms for macOS version 5.9.0 or higher
  • Zoom Rooms for Windows version 5.9.1 or higher

Note: This method cannot be used to provision Zoom for Home smart displays.


Any user in your organization can provision a room device without consuming any of the licenses you have for Zoom Rooms. Nevertheless, a Zoom Rooms license is required in order to utilize the optional Personal Zoom Rooms Pro device functionality.

Personal Zoom Rooms Pro Device features

In order to take advantage of the full Zoom Room functionality, a Personal Zoom Room Pro Device has to be purchased, in addition to the ability to use Smart Gallery.

How to provision a device

  1. Sign in to the Zoom web portal by entering your email address and password.
  2. You can access Zoom Rooms by clicking on the Room Management tab.
  3. You can add a room by clicking on the Add Room button.
  4. The room should be named. In the drop-down menu, select Personal Zoom Room from the Room Type drop-down menu.
  5. To assign a room to a specific user, select the user you would like to assign it to and click Finish.
  6. It is possible to make it a Pro Device if you wish to gain access to the advanced features of the device. Click the toggle next to Make it a Pro Device if you wish.

How to configure device settings

  1. To access the Zoom web portal, you will need to sign in.
  2. Once you have clicked on Room Management, you will be directed to Zoom Rooms.
  3. To change a room you will need to go to the Rooms category and find the room you wish to change, and then click on Edit next to it.

How a home user completes the setup

A prompt will appear on the device’s screen as soon as the user has completed the setup instructions. This prompt will allow the user to select the provisioned Personal Zoom Room you have created for them to activate their device once it has been set up.


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Frequently Asked Questions

How do I set up Zoom for my home?

The pairing code should be entered in the pairing field on the Zoom website: Upon signing in on the Zoom for Home device, you will be prompted to confirm your attempt to sign in. Please click Yes, I’m the one you’re looking for. You will be notified when the setup process is complete if you are performing the setup on your own.

What devices is Zoom compatible with?

Operating systems supported by the software

  • Use the front or rear camera to send and receive video on iOS 8.0 and later. iPod touch 4th Generation, iPhone 3GS (no front facing camera), iPad Pro, iPad Mini, iPad 2 and later.

  • iPadOS 13 or later.

  • Android 5.0x or later

Can I use the same Zoom account on two devices?

There is no limit to how many computers, tablets, and phones you can sign in to Zoom at the same time. While logged into another device of the same type, if you accidentally sign into an additional device while you are already logged into a device of the same type, the first device will be automatically logged out.

Is Zoom free for home use?

With Zoom, you can join a video conference for free. On any device, from your laptop to your smartphone to your tablet, you can host a secure, free video conference call. In addition to crystal-clear HD video and audio, Zoom also provides powerful collaboration features such as screen sharing and annotation features which make it easier to start or join video calls.

How do I add a second device to my Zoom?

In Zoom, you can use two devices at the same time

  1. Make sure you are connected to your main device when you join your meeting. …

  2. You can join the same meeting on the second device that you have logged in to.

  3. When both devices are logged in, both devices will display in the participants menu.

  4. The meeting can be conducted in the same manner as it usually is, but with the advantage of having both devices on hand to make a more efficient process.

How do I add a device to my Zoom account?

Add a device to your account by following these steps

  1. Zoom’s web portal can be accessed by logging in.

  2. To access the Phone System Management section of the menu, click Phones & Devices in the left-hand navigation menu.

  3. Add the item to your cart by clicking the Add button.

  4. Please enter the information below: MAC Address: This is the 12-digit MAC address of the device you would like to connect.

  5. Then click the Save button.

  6. The provisioning process should be completed at this point.

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