Forgot your Zoom Password- How to Reset
You can easily reset your Zoom password if you forget it and you have forgotten your Zoom password. Zoom works through third-party platforms such as Facebook, Apple, Google, or your organization’s SSO, which means you will need to change your Zoom password on the platform you belong to.
The following section will help you learn how to change your Zoom password if you know it, but need to change it.
Contents
- 1
- 2 Resetting your Zoom password requires the following prerequisites
- 3
- 4 You can reset your Zoom account password by following these steps:
- 5
- 6 What are the most common problems with password resets and how can you solve them?
- 6.1 There is no account associated with this email address
- 6.2 Please let me know if you did not receive an email confirmation
- 6.3 The link you were looking for has expired
- 6.4 Frequently Asked Questions
- 6.5 How do I find my current Zoom password?
- 6.6 How do I open a Zoom meeting without a password?
- 6.7 How do I find my Zoom meeting password on my phone?
- 6.8 Why is Zoom asking for a password?
- 6.9 Related Articles
Resetting your Zoom password requires the following prerequisites
- Sign-in to Zoom without the use of SSO using only a password and an email address
Note: - You’ll find information presented here about how to reset the password for an account that is not set up as a single sign-on. It is highly recommended that you reset your password within that 3rd-party platform if you are signed in to Zoom using a 3rd-party platform, such as Facebook, Apple, Google, or your organization’s SSO.
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You can reset your Zoom account password by following these steps:
- Visit zoom.us/forgot_password in your web browser and follow the directions.
- You will need to enter your email address and verify the reCAPTCHA.
- Then click on Send.
- To reset your set-up password at the individual meeting, go to the settings tab and enable it. This setting will give you the option to set your password will be sent to the email address entered. Once you have clicked on the link, you will receive a confirmation email.
- Please enter your new password in the box provided.
- If necessary, enter it once more to confirm your new password.
- After that, click the Save button. Your password has now been reset and you are now logged in to the Zoom web portal.
- In order to access the Zoom web portal, click Go to My Meetings.
Note:
A confirmation email will also be sent to you to confirm that your password has been reset.
What are the most common problems with password resets and how can you solve them?
There is no account associated with this email address
When you tried to reset your password and received a message that said no account could be found, this means Zoom’s system was unable to locate a matching Zoom account that matched your email address and password login credentials.
- Be sure that you have entered the correct email address in the email box
- by signing in with your Google, Apple, or Facebook account
- You can log in using single sign-on (SSO) if part of a business or educational account, for example, myorganization.zoom.us/ if you are part of a business or education account.
For those who go to the sign-in page using Facebook, Apple, or Google, and they do not know their password for either Facebook, Apple, or Google, they will have to reset their password there. The following information can help you understand how to reactivate your Facebook, Apple, and Google accounts.
Please let me know if you did not receive an email confirmation
The confirmation email for setting your password reset is not arriving in your inbox, please check your Spam folder to ensure that no-reply@zoom.us is allowed access.
Generally, Zoom emails with password reset information are received within a few seconds by most mail servers, but some mail servers may take 30 minutes or longer. If it is possible, make sure you wait and see if the email shows up.
You may still be unable to receive a password reset email if you get the below error message. Please contact Zoom Technical Support to resolve the issue.
The link you were looking for has expired
There is no need to send another reset-password email if you have already sent a reset-password email to Zoom.
- It is possible to request a new password reset at zoom.us/forgot_password if it has been more than 24 hours since you requested the password reset.
- Only the most recent password reset email will be valid if you have requested more than one password reset email. You must not request another password reset email. Click the link to reset your password in the most recent email when you have received all emails.
Frequently Asked Questions
How do I find my current Zoom password?
- Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
- In the navigation panel, click Room Management then Zoom Rooms.
- Click the Rooms tab.
- Click Account Settings.
- Under Basic, scroll down to Room Passcode.
- Click the pencil icon. …
- Click Save.
How do I open a Zoom meeting without a password?
How do I find my Zoom meeting password on my phone?
Find Zoom Password on Android and iPhone
Create a new meeting in the Zoom app by clicking on the New Meeting icon and then clicking on the Start a Meeting button. A password for the meeting can be found directly below the meeting ID mentioned above. It is important to note that in case of ongoing meetings, it is also necessary to look for the password at the same place.
