Conference Room Connector supported devices in Zoom

By using Zoom Conference Room Connector, any video endpoint with SIP or H.323 capabilities will be able to participate in Zoom meetings and join the meetings using Zoom’s Cloud Room Connector.

Through the Zoom API Connector, a number of Polycom and Cisco room systems can be enhanced to provide enhanced support for calendaring and other features.

Supported protocols and codecs for joining Zoom Meetings

Using Zoom Cloud Room Connector, you will be able to join a meeting with the following requirements:

  • Protocols for communication such as SIP and H.323
  • If you wish to encrypt data with a third party or if the device is to be managed, you will need to use TLS 1.2 or higher.

Supported audio codecs include:

  • G.711
  • G.722
  • OPUS
Note :

It is currently only possible to connect to OPUS using a SIP connection.

There are several video codecs that can be used:

  • H.264
  • H.264 High Profile

Bandwidth requirements

In order to ensure that a device configured with a single screen has the minimum bandwidth requirements, the following parameters must be met:

  • 660 kbps up and down is required to support 360p at 30 frames per second

  • In order to support 720p @ 30 frames per second, 1.5 Mbps must be used up and down

  • In order to support 1080p at 30 frames per second, you need 3 Mbps up and down

In order to receive video from a dual-screen configuration device, the minimum bandwidth requirements are as follows:

  • There is 660kbps up and 1.3Mbps down to support 360p at 30 frames per second

  • 720p at 30 frames per second requires 1.5 Mbps upstream and 3 Mbps downstream

  • In order to support 1080p @ 30 frames per second, 3 Mbps up and 6 Mbps down will be required

SIP / H.323 endpoints as Zoom managed devices

There are also additional capabilities that are available to administrators with the Zoom Conference Room Connector license. It is possible to enable the following features on conference room devices by provisioning them from Zoom:

  • It is possible to schedule meetings so that you can join them with just a single touch
  • You will be able to join the Zoom Meeting by entering the Meeting ID in the “Join Zoom Meeting” button
  • A meeting can be created instantly by clicking on the “Meet Now” button
  • You need to register the device as a Zoom Phone in order to use it
  • Options for configuring devices on a per-device basis
  • You can view the status of your connection by clicking here
  • There are also other features available for the management of devices

Supported devices

A device that is labeled as Supported Joining Meetings is a self-reporting device that is used by customers or vendors to report their meetings. The Zoom Managed Devices are devices that have been tested by Zoom and are listed on their site as Supported – Zoom Managed Devices.

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Note: Zoom has tested and confirmed that the versions listed in the supported versions section of this page are the most current versions. It is possible that any newer version than the ones listed below will not work.

Poly (formerly Polycom)

Device Supported Joining Meetings Supported as a Zoom Managed Device
 Trio  ✓ 8500 and 8800 only*
 Group Series  ✓
 HDX Series 3.06 or higher 3.1.7 or higher
 Debut Version 1.2 or higher Version 1.2 or higher
Note : 
In order to use the Poly Trios product, you will need to run the latest firmware version 5.9.4 Rev AB or higher beginning on May 7, 2021.

Cisco (Tandberg)

Device Supported Joining Meetings Supported as a Zoom Managed Device
C and EX series TC 7.3.21 or higher
DX, MX, and SX series CE 9.15.x or higher
Board series RoomOS 10.x.x > 1.x or higher*
Desk series RoomOS 10.x.x > 1.x or higher*
Room/RoomKit series RoomOS 10.x.x > 1.x or higher
Note :
Zoom’s recommended versions are the same as the versions that the vendor supports or recommends for its software.
Note :
Only the on-premises version of RoomOS is supported for the Room/RoomKit series devices in order to reach their full potential.


Device Supported Joining Meetings Supported as a Zoom Managed Device
Icon (300, 400, 450, 500, 600, and 700) ✓*  400, 450, 600**
Note : It is only the Lifesize Cloud service which supports the Icon 300, 500, and 700 series devices for joining meetings when the devices are connected to the Lifesize Cloud service.
Note :
There is no support for the Lifesize Icon running on version 4.x. The Lifesize update information is available for those of you who are interested in switching to an on-premise version of Lifesize.


Device Supported Joining Meetings Supported as a Zoom Managed Device
200 series


Device Supported Joining Meetings Supported as a Zoom Managed Device
EVC 900
130 series
130P series
100 series


Device Supported Joining Meetings Supported as a Zoom Managed Device



Device Supported Joining Meetings Supported as a Zoom Managed Device
GT Mini 3330

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Frequently Asked Questions


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Zoom Rooms can be used with either macOS or Windows computers running the Zoom Rooms software, as well as either an iPad, Android, or Windows 10 tablet running the Zoom Rooms app, in order to use Zoom Rooms. Zoom Rooms Scheduling Display can also be utilized by other devices, such as a TV screen, speakers, cameras, microphones, or an iPad that runs the Zoom Rooms Scheduling Display application, to operate the Zoom Rooms Scheduling Display.
It is a gateway that can be used for both H.323/SIP 323 323 333/SIP devices as well as H.323/SIP 323 devices. Using a H. 323 or SIP device, a user can join a Zoom cloud meeting by using a Room Connector, which allows the user to make a video call. An H can also be called out by a Room Connector.

Logging in as an administrator, click on Advanced then click on Meeting Connector. It is possible to enable the Meeting Connector at the top of the screen by selecting the Enable Meeting Connector button. The download link can be found at the top of the page if you click on the Download tab.

Setting up the Meeting Connector appliance

  1. If you would like to use the Meeting Connector page of the Zoom web console, you will need to enter the token that has been given to you.
  2. It is important that you configure both the certificates and the MMR and ZC addresses of the appliance before you can configure the appliance.
Zoom Conference Room Connector, which can be downloaded from Zoom’s website, can be used with Cisco devices to join Zoom meetings through the use of the Zoom Conference Room Connector. Cisco will automatically scrape the SIP URI of the meeting if you have Hybrid Calendar enabled, and will give you the option to push the meeting with one button.
If you would like to create a profile for a Zoom Room, click the Edit button next to that Zoom Room. First of all, you want to click Devices, then once you have reached the Device Profiles heading, you want to click Create a Device Profile when you have reached that heading. When you click on the Create button, you will be able to enter a name for the device profile that will be used for the device. On the Device tab, you will find a list of the default Microphone, Speaker, and Camera that you would like to use for Zoom.
How to join a meeting using the mobile app in a Zoom Room
  1. Log into the Zoom app on your mobile device.
  2. The meeting tab will appear when you tap it.
  3. You will need to find the meeting and select it.
  4. You can join the room by tapping on the Join from Room button. Using the Zoom mobile app on your mobile device, you will be able to search for Zoom Rooms near you using the Zoom search engine. If there are no sharing keys detected, it is important for you to be aware that you can enter the sharing key displayed on the Zoom Room display if no sharing keys are detected.
How to sign in as the owner, admin, or user
  1. Log in to your Zoom account on your computer and open the Zoom Rooms application.
  2. If you open the Zoom Rooms app, you will be able to access the Zoom Rooms Controller. …
  3. On the controller, enter the following code.
  4. It is possible to sign in for the first time by tapping on the Sign In button in the Zoom Rooms Controller after you have tapped the Sign In button.
  5. Make sure you sign in as the account owner, the admin, or a user who has the Zoom Rooms role assigned to them. has the Zoom Rooms role to access the account.
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