Conference Room Connector supported devices in Zoom

This post was most recently updated on July 28th, 2022

By using Zoom Conference Room Connector, any video endpoint with SIP or H.323 capabilities will be able to participate in Zoom meetings and join the meetings using Zoom’s Cloud Room Connector.

Through the Zoom API Connector, a number of Polycom and Cisco room systems can be enhanced to provide enhanced support for calendaring and other features.

The following topics are covered in this article:

  • Supported protocols and codecs
  • Bandwidth requirements
  • Zoom Managed Device features
  • Supported devices
    • Poly (Polycom)
    • Cisco (Tandberg)
    • Lifesize
    • TelyHD
    • Aver
    • Huawei
    • StarLeaf

Supported protocols and codecs for joining Zoom Meetings

Using Zoom Cloud Room Connector, you will be able to join a meeting with the following requirements:

  • Protocols for communication such as SIP and H.323
  • If you wish to encrypt data with a third party or if the device is to be managed, you will need to use TLS 1.2 or higher.

Supported audio codecs include:

  • G.711
  • G.722
  • OPUS

Note:

It is currently only possible to connect to OPUS using a SIP connection.

There are several video codecs that can be used:

  • H.264
  • H.264 High Profile

Bandwidth requirements

In order to ensure that a device configured with a single screen has the minimum bandwidth requirements, the following parameters must be met:

  • 660 kbps up and down is required to support 360p at 30 frames per second

  • In order to support 720p @ 30 frames per second, 1.5 Mbps must be used up and down

  • In order to support 1080p at 30 frames per second, you need 3 Mbps up and down

In order to receive video from a dual-screen configuration device, the minimum bandwidth requirements are as follows:

  • There is 660kbps up and 1.3Mbps down to support 360p at 30 frames per second

  • 720p at 30 frames per second requires 1.5 Mbps upstream and 3 Mbps downstream

  • In order to support 1080p @ 30 frames per second, 3 Mbps up and 6 Mbps down will be required

SIP / H.323 endpoints as Zoom managed devices

There are also additional capabilities that are available to administrators with the Zoom Conference Room Connector license. It is possible to enable the following features on conference room devices by provisioning them from Zoom:

  • It is possible to schedule meetings so that you can join them with just a single touch
  • You will be able to join the Zoom Meeting by entering the Meeting ID in the “Join Zoom Meeting” button
  • A meeting can be created instantly by clicking on the “Meet Now” button
  • You need to register the device as a Zoom Phone in order to use it
  • Options for configuring devices on a per-device basis
  • You can view the status of your connection by clicking here
  • There are also other features available for the management of devices

Supported devices

A device that is labeled as Supported Joining Meetings is a self-reporting device that is used by customers or vendors to report their meetings. The Zoom Managed Devices are devices that have been tested by Zoom and are listed on their site as Supported – Zoom Managed Devices.

Note: Zoom has tested and confirmed that the versions listed in the supported versions section of this page are the most current versions. It is possible that any newer version than the ones listed below will not work.

Poly (formerly Polycom)

Device Supported Joining Meetings Supported as a Zoom Managed Device
 Trio  ✓ 8500 and 8800 only*
 Group Series  ✓ 6.1.7.2
 HDX Series 3.06 or higher 3.1.7 or higher
 Debut Version 1.2 or higher Version 1.2 or higher

*Note: In order to use the Poly Trios product, you will need to run the latest firmware version 5.9.4 Rev AB or higher beginning on May 7, 2021.

Cisco (Tandberg)

Device Supported Joining Meetings Supported as a Zoom Managed Device
C and EX series TC 7.3.21 or higher
DX, MX, and SX series CE 9.15.x or higher
Board series RoomOS 10.x.x > 1.x or higher*
Desk series RoomOS 10.x.x > 1.x or higher*
Room/RoomKit series RoomOS 10.x.x > 1.x or higher

Note: Zoom’s recommended versions are the same as the versions that the vendor supports or recommends for its software.

Note*: Only the on-premises version of RoomOS is supported for the Room/RoomKit series devices in order to reach their full potential.

Lifesize

Device Supported Joining Meetings Supported as a Zoom Managed Device
Icon (300, 400, 450, 500, 600, and 700) ✓*  400, 450, 600**
Express
Team
Room
LG-Executive

*Note: It is only the Lifesize Cloud service which supports the Icon 300, 500, and 700 series devices for joining meetings when the devices are connected to the Lifesize Cloud service.
**Note: There is no support for the Lifesize Icon running on version 4.x. The Lifesize update information is available for those of you who are interested in switching to an on-premise version of Lifesize.

TelyHD

Device Supported Joining Meetings Supported as a Zoom Managed Device
200 series
Pro

Aver

Device Supported Joining Meetings Supported as a Zoom Managed Device
EVC 900
130 series
130P series
100 series

Huawei

Device Supported Joining Meetings Supported as a Zoom Managed Device
VP9030
VP9050
TE30

 

StarLeaf

Device Supported Joining Meetings Supported as a Zoom Managed Device
GT Mini 3330