Updating dial-in countries on audio conferencing plan in Zoom App

Updating dial-in countries on audio conferencing plan

You can choose which countries you want to use for audio conferencing when you buy a plan that includes audio conferencing. Once you have made your initial selection, you will have the option to add or remove countries through the Zoom web portal.

What are the prerequisites for updating an audio conferencing plan?

  • Plan for audio conferencing

Updating the dial-in countries on an audio conferencing plan

If you want to change the countries that are enabled for audio conferencing, you can do the following:

  1. Join Zoom’s web portal by logging in with your account information.
  2. From the Account Management section, you should select Billing.
  3. Within the Audio Conferencing section, you can view or edit country and region information.
  4. Upon selecting a country, you will be given the option of providing toll-free, fee-based tolls (toll-in) and call-out numbers.
  5. Select the latter and click Save.

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Frequently Asked Questions

  1. Zoom’s web portal can be accessed by signing in.
  2. Navigate to the Settings menu.
  3. To access audio conferencing, click the Audio Conferencing tab.
  4. You can edit the Global Dial-in Countries/Regions by scrolling down to the section and clicking the Edit icon.
  5. Choose the countries from which you expect participants to join your meeting or webinar.
  6. Save the changes.
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Adding a phone dial-in contact
  1. Zoom’s web portal can be accessed by signing in.
  2. You can access Phone Dial-in Contacts by clicking Account Management in the navigation panel.
  3. Click on Add Contact.
  4. Please enter the following information:…
  5. You can add more contacts (optionally) by clicking Add Another.
  6. Save the file.


When you do not have access to a computer or a smartphone app, you can use Zoom’s dial-in feature to dial in to a meeting if you are unable to do so with the smartphone app or a computer. Zoom. The dial-in number for your country or city will need to be entered along with the meeting ID in order for you to dial into a Zoom meeting if you do not have access to the Zoom smartphone or desktop app.
The host may have allowed only VoIP audio for this meeting: Phone dial-in is not available. In this case, if you dial into the general Zoom teleconferencing number and enter the meeting ID, you will hear the message above and the call will disconnect. Computers or smartphone apps will be needed to join the meeting.


How to enable a Dedicated Dial-In Number for a User
  1. You must be logged in as an administrator or owner of the account to access the Zoom Web Portal.
  2. Click User Management and then Users in the navigation panel.
  3. The number can be assigned to a user by clicking Edit to the right of the user.
  4. You can enable Dedicated Dial-In Number by checking the box.
  5. Save the file.
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As a host, there are a number of Zoom dial-in numbers that are available to you depending on whether or not you subscribe to an audio conferencing plan and which numbers you have selected. Before you begin the meeting, if you are the host of the meeting, you will want to check to make sure that you and your attendees are able to connect via the dial-in numbers.

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