Frequently Asked Questions
If you connect an analog telephone adapter from the Poly OBi series to a fax machine (OBi302 or OBi508), you can set up fax support. In addition, this article includes recommendations on how to optimize the transmission rate of a fax machine.
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Contents
There are known limitations when it comes to the implementation of fax over VoIP services in terms of faxing. Technology-based limitations and industry-wide limitations are the main sources of these limitations. It is commonly used by Zoom, and several VoIP companies, to send fax over the Internet by using the G.711 standard. In spite of the fact that that standard is considered a reliable standard, many providers are still free to interpret it in their own way, and standardization cannot be achieved end-to-end.
Using an analog terminal adapter (ATA), Zoom offers customers the opportunity to connect a traditional fax machine to the Internet via a fax over VoIP service. The best-effort fax services that we offer to our business customers are very cost-effective and are more than adequate for those who simply need to fax from time to time. If you are looking to find a faxing solution that fits your business needs, we encourage you to assess your faxing needs.
In order to meet the needs of your business, Zoom is committed to providing quality services. Our recommendation depends in large part on whether the faxing of large, multi-page documents is one of your business’s main priorities. In this case, it is highly recommended that you maintain a traditional fax machine and an analog line to ensure reliable and consistent faxing.
Before setting up faxing using the ATA’s web interface, you must sign in to the Zoom web portal to confirm a few settings.
We recommend the following settings for your fax machine. Vendors and models of fax machines differ in these settings. More details on these settings can be found in the documentation provided by your fax machine vendor.
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In order to connect a traditional fax machine to the Internet, you have to use a tool called an analog terminal adapter, or ATA for short, which provides faxing over IP via a traditional fax machine using Zoom’s fax-over-VoIP service. It has been our experience that most of our business clients find that this best-effort fax service offers them more than adequate capabilities to meet their needs and is cost-effective for them in the event that they need to occasionally send facsimiles.
In the taskbar, you will find the Windows icon. The Zoom folder should appear in your list of apps when you scroll down until you find it. Select the Zoom folder from the list of folders. To launch the application, you will need to double-click on the Start Zoom button.
Open Zoom’s desktop client and sign in with your Zoom account. You can start a meeting or join one already in progress. In the meeting control panel, click the Participants button.
The contact list
In the tab Contacts, you will find a list of your contacts.
Alternatively, you can search for a contact by entering their name in the box provided.
You will be able to invite the individual by clicking on his or her name. Several contacts can be selected at the same time. …
Please click the Invite button at the bottom right corner of your screen.
Taking part in a meeting is as simple as clicking on the button “Join a Meeting” and entering the meeting ID (as well as the password) in the box. Using the desktop shortcut for “Start Zoom” on your desktop, you can access all Zoom meetings that are scheduled in the future…no need to repeat the installation process each time. Your meeting ID and password will have been sent to you by the person hosting the meeting as soon as possible.
On your computer, you can set up a Zoom account by following the instructions below
On your Mac or PC, click the Zoom icon to open the Zoom app. …
Please click on “Sign In.” to get started.
If you are interested in signing up, please click “Sign Up Free.”…
You will now be able to access Zoom from your default web browser by clicking on the link below.
You will be able to access your email once you fill out the form.
Please click on the blue “Sign Up” button at the top of this page.