When the meeting is over, participants can click on the ‘Sum Up’ or ‘Thumb Down’ to give feedback on the meeting. These pieces of information are collected and provided to account administrators for analysis and improvement.

You need to turn on Feedback to Zoom to enable the feedback survey after the meeting ends . This adds the Feedback tab to Settings for the desktop client and mobile app . This allows you to send feedback about your Zoom desktop client and mobile apps to Zoom at any time.

This page explains the following items.

• Enable post-meeting feedback surveys in your account
• Enable post-meeting feedback survey for the group
• Enable post-meeting feedback surveys for users
• Use of feedback survey after meeting
• Display of survey results

Prerequisites

• Zoom desktop client for PC and Mac version

4.0 or later

• Feedback to Zoom is valid
• Business account or Education account for displaying feedback in dashboard
• You are the account owner or have admin rights to view feedback in the dashboard

Enable post-meeting participant feedback in your account

To enable post-meeting participant feedback for all members of your organization, do the following:

1. Sign in to the Zoom web portal as an administrator with Edit Account Settings permission and click Account Settings .
2. [ Meeting [of] tab to display the experience feedback survey After the meeting ] to move to the option, make sure that the setting is enabled.If the setting is invalid, click the status toggle to enable it. When the confirmation dialog appears, click to turn on to see the changes by selecting].

1. (Optional) If you want this setting to be mandatory for all users in your account, click the lock icon and click Lock to check the setting.

If you want to enable feedback for a specific group, you can also configure settings for a specific group from Group Management .

However, if the option is grayed out, it is locked at the account level and needs to be changed at that level.

Enable post-meeting participant feedback for your own use

To enable the Participant Feedback feature after the meeting, do the following:

1. 1. Sign in to the Zoom web portal and click Meeting Settings .

• [ Meeting [of] tab displays the meeting after the end of the experience feedback

survey go to the option, make sure that the setting is enabled.

If the setting is invalid, click the status toggle to enable it. When the confirmation dialog appears, select Turn on to confirm your changes.

Use of feedback survey after meeting

After the meeting, a survey window will appear.

• [ Sam up (good) If you click], the input of the additional information is not required.
• Clicking ‘ Sum down (bad mark) ‘ will bring up additional questions about meeting issues.

Confirm the survey results

1. Log in with your Zoom account as owner or administrator.
2. Move to [ Dashboard ].
3. Change the date range of report creation that you want to get.

Zoom meeting attendee feedback and scroll down to”. Displays feedback and issues for all negative ratings selected by the user.

You can also export to a CSV file by clicking the option at the top right of the window.

Frequently Asked Questions

Can you do a survey after a Zoom meeting?

You can create a meeting poll to collect feedback from attendees during a meeting if you wish. There are several third-party survey platforms available that can serve as an alternative to Zoom’s native meeting survey feature. Examples include Google Forms, Survey Monkey, and many others. The option is also available to schedule a survey to be sent to the attendees of the Zoom webinar following the presentation.

How do I add a survey at the end of a Zoom meeting?

How to add a survey

1. Zoom’s web portal can be accessed by signing into your Zoom account.

2. Click on Webinars from the navigation bar at the top of the screen.

3. If you wish to schedule a new webinar, click on the Schedule a Webinar button next to the name of the webinar you wish to add a post-survey to.

4. Click the Survey tab at the bottom of the page once you have scrolled down to the bottom.

5. Then click the + Create a new survey button.

How do I join a Zoom meeting online?

You can join Zoom by going to zoom.us/join in your web browser. The meeting ID can be found on the invitation sent by the host or organizer. Please click the Join button.

Enter the meeting ID and passcode in Zoom

1. Once you have downloaded the Zoom client on your device, you can start the meeting on it.

2. You will be able to cancel the pop-up window by clicking Cancel and then clicking Download Now to get Zoom ready to join.

How do I install and use Zoom?

In your internet browser, enter https://zoom.us/.

1. The Zoom Client can be downloaded by clicking on RESOURCES at the top right of the page, then clicking on Download Zoom Client.

2. The Zoom Client for Meetings can be downloaded by clicking the Download button under that category.

3. The installation process should be completed as soon as possible.

4. In order to begin using Zoom on your desktop, double-click on the Zoom icon.

How do I do a Zoom meeting on my computer?

Windows | macOS

1. Click on the Zoom desktop client to open it.

2. The following methods are available to join a meeting: If you do not want to sign in, you can click Join a Meeting to join the meeting without logging in.

3. The meeting ID and the display name are the two things you need to enter.

4. There is an option to connect audio as well as video if you’d like to do so.

5. Please click on the Join button.

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