How to enable cloud recording in Zoom

Zoom provides its users the opportunity to record their events in the cloud by enabling cloud recording. Cloud recording is enabled by default for all subscribers who have paid their subscription.

Moreover, you can easily configure host-specific settings for cloud recording management, such as auto-recording, requiring a password in order to view cloud recordings, and setting a period for deletion of cloud recordings. Hosting companies can customize individual cloud recording settings for their cloud recordings to meet their individual needs for both basic and advanced cloud recording settings.

Prerequisites for enabling cloud recording

  • There are four types of accounts available: Pro, Business, Education, and Enterprise.
  • Account owners or administrators are able to modify account- and group-level settings.
  • You must have a license to modify these settings.

How to enable or disable cloud recording

Account

For all users in the account, you can turn on or off cloud recording by following the steps below:

  1. If you wish to make changes to your account settings, you must log in as an administrator through Zoom’s web portal.
  2. Go to the Account Management section, then Account Settings, and make the necessary changes.
  3. Next, click on the Recording tab.
  4. You can enable or disable cloud recording using the toggle button.
  5. You can verify the change by clicking Enable or Disable to confirm the change if a verification dialog appears.
  6. For all users in your account, you can choose to make the setting mandatory by clicking the lock icon , and then clicking the Lock button to confirm the setting.
  7. In addition to the basic recording settings, you may also choose any advanced cloud recording settings you wish to utilize, such as saving chat messages, displaying participants’ names in video recording, or adding a timestamp to the recording.

Group

  1. As an admin with the right to edit groups, you should log into the Zoom web portal.
  2. Click on User Management in the navigation menu, then click on Groups in the submenu.
  3. From the list that appears, select the appropriate group.
  4. Click on the Recording tab.
  5. You have the option of either enabling or disabling cloud recording.
  6. You can verify the change by clicking Enable or Disable if a verification dialog appears.
    Note: It is important to note that if the option is grayed out at the account level, it means that it has been locked there, and changing it there must be done.
  7. The lock icon indicates that this setting is mandatory for all users within the group. If you would like to make this setting mandatory for all users within the group, click its icon and then click Lock.
  8. Choose any additional basic and advanced cloud recording settings you need to record specific chat conversations, such as saving chat messages, displaying the names of chat participants during the recording, or adding a timestamp to the recording.

User

  1. Log in to the Zoom web portal by clicking on the link below.
  2. Select Settings from the menu on the left.
  3. Click on the Recording tab.
  4. You can turn on or off cloud recording by simply clicking the toggle.
  5. When a dialog appears asking if you are sure you want to make the change, click Enable or Disable.
    Note: Greyed out options are locked and will need to be changed at either the group or account level, if they were locked. If you need assistance, please contact your Zoom administrator.
  6. If you need to select any other basic or advanced settings related to the cloud recording, you can do so here, such as adding a timestamp to the recording, saving chat messages, or displaying participants’ names.