Participant attention tracking (eye tracking) in Zoom App

If the participant is looking away from Zoom for more than 30 seconds, the host can view the indicator in the meeting or webinar participant panel.

If the indicator does not appear, the Zoom client or app will not appear in older versions (4.0 and earlier). Please update your client or application .

 

Prerequisites

This feature is available as of version 4.0 or later:

 

Enabling attention tracking

Activate at account level

  1. Sign in to the Zoom web portal as an administrator with Edit Account Settings permission and click Account Settings .
  2. Go to the Attention Tracking option on the Meetings tab and make sure the settings are enabled.
    If the setting is invalid, click the status toggle to enable it. When the confirmation dialog is displayed , select [On] to confirm the change.
  3.  (Optional) If you want this setting to be mandatory for all users in your account, click the lock icon and click Lock to check the setting.

Activate at a specific group level

  1. Sign in to the Zoom web portal as an administrator with the ability to edit user groups and click Group Management .
  2. Click the name of the group and click the Settings tab.
  3. [Meeting] data of the probe [Note tracking] to move to the option, make sure that the setting is enabled.If the setting is invalid, click the status toggle to enable it. When the confirmation dialog is displayed , select [On] to confirm the change.
  4. Reference: If the  option is grayed out, it is locked at the account level and needs to be changed at that level.(Optional) If you want this setting to be mandatory for all users in this group, click the lock icon and click Lock to confirm the setting.

Enable attention tracking for your own use

  1. Sign in to the Zoom web portal, [ setting of My Meetings ] the case of the account administrator), or the Meeting Settings and click (in the case of account members).
  2. Navigate to the   Attention Tracking option on the Meetings tab and make sure the settings are enabled.
    If the setting is invalid, click the status toggle to enable it. When the confirmation dialog is displayed , select [On] to confirm the change.
  1. Reference: If the  option is grayed out, it is locked at the group or account level and you will need to contact your Zoom administrator.

 

How to use Attention Tracking

  1. Start a meeting or webinar.
  2. Click the Manage Participant icon.
  3. If a participant is looking away from Zoom for more than 30 seconds, an indicator (clock symbol) will be displayed next to the participant’s name in the participant panel.

If you do not see this indicator, it will not appear in Zoom Client or older versions of mobile apps (4.0 and earlier). Please update .


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Frequently Asked Questions

In order to maintain the highest level of security and privacy for our customers, we have decided to remove the attendee attention tracker feature from our system as of April 2, 2020 in order to ensure the highest level of security and privacy.
 
It is possible to access this list through Zoom’s desktop client by logging in as either the host, co-host, or alternate host of the meeting using Zoom’s desktop client. You can view a full list of all the participants by clicking Participants in the host controls. As soon as you get to the Participants panel, you will want to click on the , and then at the bottom right hand corner of the panel you will need to click on Show Not Joined Participants.
 
Firstly, you will have to make sure that the person is paying attention and has their camera on for this to work. Observe if the light on your phone’s screen changes when you cover up your computer camera or shine a spotlight on it if you cover up your computer camera or shine a spotlight on your device. If it does that, it might obstruct you from seeing their screen, so if it does, then you might be blocked from seeing their screen.
 
The first thing to keep in mind is that this is limited to a specific set of parameters, so do not panic. Zoom has developed a tool that helps meeting administrators understand whether their employees are spending more than 30 seconds looking at other tabs during a Zoom meeting. Using this tool, meeting administrators are able to take action if their employees are spending more than 30 seconds scanning other tabs during a Zoom meeting.
 
There is no need for you to worry about your professor getting back at you if you use Zoom software, but if you do not activate the “Share My Screen” button on your computer, it is possible that your professor will see your real screen if you use Zoom software.
 
As well as disabling the chat completely, they can also choose to disable the chat altogether. A professor or meeting host cannot view the private messages you send to other participants in a Zoom class or meeting, as they aren’t able to view the private messages you send to other participants in a Zoom class or meeting. Nevertheless, he or she will be able to view the messages that are shared by other members of the class in the chat area during the online meeting.

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