Android | iOS

Notes:

• An attendee will be able to join a Zoom meeting on their mobile device once they join a session using the Zoom app. The mobile web browser does not support joining sessions.
• In the mobile web browser, attendees can access the lobby.
• It is essential that all attendees are logged into both their Zoom mobile application and their mobile web browser.

Zoom’s mobile app allows you to join events:

1. Zoom’s mobile app can be accessed by signing in.
2. To join an Upcoming Zoom Event, click the Meetings tab and then click Find and Join.
   A link or calendar invitation can also be used to view the event page.
3. Sign in to your Zoom account on the sign-in page of your web browser.
4. Please click the Join button.
   Upon clicking the start button, all started sessions will appear as tiles on a new page.
5. You can join a session by selecting one.
   Note:
6. The event will not start or there will be no active sessions if it hasn’t already begun.

How to join an event on a web browser

Web

Join lobby from Zoom Events

1. Zoom Events must be logged in.
2. To access tickets, click the Tickets button at the top right of the page.
3. Select Upcoming from the menu.
4. You can join an event by finding it on the calendar.
5. You can join the event by clicking the Join button to the right of its name.
   The event will open in your web browser.

Join an event from an email

You will receive an email confirmation after you register for a free or paid event.

1. You will receive a confirmation email from Zoom Events.
2. View the ticket by clicking View Ticket.
   You will be redirected to the Upcoming events tab on the Tickets page.
3. To join the event, find the ticket.
4. Please click the Join button.
   The event will open in your web browser.

Join an event from your Zoom Events account (event ticket)

1. Using the email address you used to register for tickets, log into your Zoom Events account.
2. You can access tickets by clicking the Tickets link in the top-right corner.
3. Select Upcoming from the menu.
4. To join the event, find the ticket.
5. Please click the Join button.
   The event will be opened in your browser.

Join an event from a calendar entry

1. Your calendar should be open.
2. You can join Zoom Events by finding an entry.
3. Select the entry you would like to open.
4. Join this Zoom event by clicking the link.
   Note:
5. Your Zoom Events account URL appears in the calendar entry. Other users will not be able to access the link.
   The event will open in your web browser.

Join an event from the event details page

1. Zoom Events requires a sign-in.
2. To access tickets, click the Tickets link in the top-right corner.
3. Select Upcoming from the tabs. Click View Order on the event you wish to join.
   If you want to join an event, click the Orders tab. View Details can be accessed by clicking the ellipses.
4. Join the lobby by clicking Join Lobby.
   Open the event lobby in your web browser.

How to join an event as a pre-registered guest on the desktop client

Windows | macOS

Note: The preregistration process for the event must be completed before receiving your invitation email. The invitation email will contain your ticket and a link that will allow you to attend the event.

1. You will receive an email from Zoom Events with an invitation to attend.
   The email can be used for the following purposes:
   • Add to Calendar: Create a calendar for the event and add it to it.
   • View Event: The details of the event can be viewed here.
   • View Ticket: The event’s details can be found on the event’s website.
   • By clicking on the link to join the event, you will be able to join the event.
2. Please click on the link below to join the event.
   As soon as you click on this link, you will be directed to the desktop client for the event.
   Note: You will be directed to the event ticket if you attempt to join the event before the event date. Countdowns will be displayed until the event.

How to join an event as a pre-registered guest on a web browser

Web

Note: Pre-registration is required to receive your invitation email containing your ticket and joining link. You will receive your invitation email once you have completed the pre-registration process.

1. You will receive an email invitation to Zoom Events.
   You can use the email to:
   • Add to Calendar: Create a calendar entry for the event.
   • View Event: Check out the details of the event.
   • View Ticket: Visit the event’s website for more information.
   • By clicking the join link, you can join the event.
2. Join the event by clicking the link.
   Your web browser will direct you to the event.
   Note: The event ticket will be displayed if you attempt to join before the event date. The event countdown will be displayed.

Frequently asked questions about joining Zoom Events from mobile devices

Are there any differences when joining Zoom Events from a mobile device versus a desktop computer?

With a mobile device or a web browser on a desktop computer, you can join an event from anywhere. You will be able to join a session in a different way depending on what type of device you are using to join the event:

• Mobile device: The Zoom mobile app will be accessed once you click on the Join a Session button, which will take you to the session page.
• Desktop web browser: The web browser will be the only place you will be able to attend a session.

What happens when a speaker of a session tries to join via a mobile device?

Speakers will be directed to the Zoom mobile app after clicking the session or direct-join link.