Use Q&A(question-answer) function in Zoom Webinar

The webinar Q & A feature allows participants to ask questions during the webinar.

Panelists, co-owners, and hosts can answer questions.

With the public Q & A feature, attendees can answer each other’s questions and, if enabled, can also like each other’s questions.

The following describes the process of how Q & A works, from the questions the attendees can ask to the types of answers the organizer can give.

This article contains the following:

  • Q & Enable or disable A Enabling Or Disabling Q & A
  • Edit Q & A OptionsEditing Q & A Options
  • Management of Q & A in the Webinar Managing Q & A During the Webinar

To use the Q & A function

・ We have a webinar license and have webinar license holding authority

Enable / disable Q & A function

  1. Log in to your Zoom account and navigate to My Webinar.
  2. Choose to edit an existing webinar or schedule a new webinar.
  3. Select [Questions and Answers] under [Web Seminar Options].
  4. Click Schedule

Edit Q & A Option

  1. Log in to your Zoom account and navigate to My Webinar.
  2. Click on the webinar topic.
  3. Scroll to the bottom of the page and click the Q & A tab.
  4. Click Edit

    • Allow Anonymous Q & A: Select this option to allow participants to submit questions without entering their names on the host, co-host and panelists.
    • Allow attendees to view: Choose whether to show attendees only the answered questions or show all questions. 

      Note: If you choose to show all questions to attendees, you can choose to allow attendees to vote on the questions or to allow them to comment on the questions.

  5. Click Save.

Management of Q & A in webinar

Windows , Mac , Linux

answer the questions

  1. Click Q & A on the webinar control as a host, co-host or panelist.
  2. Find the question you want to answer.
  3. Click Answer in Live to answer questions directly during the webinar.
  4. Click Enter Answer to enter an answer for the attendee.
  5. Enter your answer and click Submit.

(Optional): If you want to respond to attendees only, check Answer personally before clicking Send.

Reject the question

  1. Click Q & A on the webinar control as a host, co-host or panelist.
  2. Hover over the question you want to reject and click Reject.

Resume rejected questions

  1. Click Q & A on the webinar control as a host, co-host or panelist.
  2. Click the Reject tab.
  3. Find the question that you want to reopen and click Open Question.

“I like” Q & A

  1. Q & As that are “liked” are automatically sorted by their number.
  2. You can “Like” the question by clicking on the thumb.

Participant’s Answer Q & A

  1. If you allow participants to answer Q & As, questions will still be displayed in the Open list, even if participants comment on the question.
  2. To answer a question, enter Answer in Live or Answer.

Android · iOS

answer the questions

  1. Click Q & A on the webinar control as a host, co-host or panelist.
  2. Find the question you want to answer.

    • Click Answer in Live to answer questions directly during the webinar.
    • Click Enter Answer to enter an answer for the attendee.
    • Enter your answer and click Submit.
    (Optional): If you want to respond to attendees only, check Answer personally before clicking Send.

Reject the question

  1. Click Q & A on the webinar control as a host, co-host or panelist.
  2. Hover over the question you want to reject and click Reject.

Resume rejected questions

  1. Click Q & A on the webinar control as a host, co-host or panelist.
  2. Click the Reject tab.
  3. Find the question that you want to reopen and click Open Question.

“I like” Q & A

  1. Q & As that are “liked” are automatically sorted by their number.
  2. Tap the thumb mark to “Like” that question.

Participant’s Answer Q & A

  1. If you allow participants to answer Q & As, questions will still be displayed in the Open list, even if participants comment on the question.
  2. To answer a question, enter Answer in Live or Answer.