Use Q&A(question-answer) function in Zoom Webinar

The webinar Q & A feature allows participants to ask questions during the webinar.

Panelists, co-owners, and hosts can answer questions.

With the public Q & A feature, attendees can answer each other’s questions and, if enabled, can also like each other’s questions.

The following describes the process of how Q & A works, from the questions the attendees can ask to the types of answers the organizer can give.

This article contains the following:

• Q & Enable or disable A Enabling Or Disabling Q & A
• Edit Q & A OptionsEditing Q & A Options
• Management of Q & A in the Webinar Managing Q & A During the Webinar

To use the Q & A function

・ We have a webinar license and have webinar license holding authority

Enable / disable Q & A function

1. Log in to your Zoom account and navigate to My Webinar.
2. Choose to edit an existing webinar or schedule a new webinar.
3. Select [Questions and Answers] under [Web Seminar Options].
4. Click Schedule

Edit Q & A Option

• Log in to your Zoom account and navigate to My Webinar.
• Click on the webinar topic.

• Scroll to the bottom of the page and click the Q & A tab.
• Click Edit
  • Allow Anonymous Q & A: Select this option to allow participants to submit questions without entering their names on the host, co-host and panelists.
  • Allow attendees to view: Choose whether to show attendees only the answered questions or show all questions.Note: If you choose to show all questions to attendees, you can choose to allow attendees to vote on the questions or to allow them to comment on the questions.
• Click Save.

Management of Q & A in webinar

Windows , Mac , Linux

answer the questions

• Click Q & A on the webinar control as a host, co-host or panelist.
• Find the question you want to answer.

• Click Answer in Live to answer questions directly during the webinar.
• Click Enter Answer to enter an answer for the attendee.
• Enter your answer and click Submit.

(Optional): If you want to respond to attendees only, check Answer personally before clicking Send.

Reject the question

1. Click Q & A on the webinar control as a host, co-host or panelist.
2. Hover over the question you want to reject and click Reject.

Resume rejected questions

1. Click Q & A on the webinar control as a host, co-host or panelist.
2. Click the Reject tab.
3. Find the question that you want to reopen and click Open Question.

“I like” Q & A

1. Q & As that are “liked” are automatically sorted by their number.
2. You can “Like” the question by clicking on the thumb.

Participant’s Answer Q & A

1. If you allow participants to answer Q & As, questions will still be displayed in the Open list, even if participants comment on the question.
2. To answer a question, enter Answer in Live or Answer.

Android · iOS

answer the questions

• Click Q & A on the webinar control as a host, co-host or panelist.

• Find the question you want to answer.

• • Click Answer in Live to answer questions directly during the webinar.
  • Click Enter Answer to enter an answer for the attendee.
  • Enter your answer and click Submit.

(Optional): If you want to respond to attendees only, check Answer personally before clicking Send.

Reject the question

• Click Q & A on the webinar control as a host, co-host or panelist.
• Hover over the question you want to reject and click Reject.

Resume rejected questions

• Click Q & A on the webinar control as a host, co-host or panelist.

• Click the Reject tab.
• Find the question that you want to reopen and click Open Question.

“I like” Q & A

1. Q & As that are “liked” are automatically sorted by their number.
2. Tap the thumb mark to “Like” that question.

Participant’s Answer Q & A

1. If you allow participants to answer Q & As, questions will still be displayed in the Open list, even if participants comment on the question.
2. To answer a question, enter Answer in Live or Answer.

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