Deploy and configure advanced Zoom functionalities including single sign-on, branding, on-premise deployment, and virtual desktop infrastructure using these support resources for getting started, configuration and troubleshooting.

Contents

• 1 Single Sign-On (SSO)
  • 1.1 Getting Started with SSO
  • 1.2 Settings and Configuration for SSO
  • 1.3 Troubleshooting SSO
  • 1.4 Branding
• 2 On-Premise
  • 2.1 Meeting Connector
  • 2.2 On-Premise Configuration
  • 2.3 Virtual Room Connector
  • 2.4 Additional On-Premise Deployments
• 3 Virtual Desktop Infrastructure (VDI)
  • 3.1 Getting Started with VDI
• 4 Settings and Configuration for VDI
  • 4.1 Troubleshooting VDI
  • 4.2 VDI Downloads

Single Sign-On (SSO)

Single sign-on (SSO) allows users to log in to Zoom using their company credentials and login information. Use these support articles to configure Zoom sign in with SSO and troubleshoot SSO login issues.

Getting Started with SSO

• Quick start guide for SSO
• Signing in with SSO
• SSO Pre-provisioning
• SSO with Active Directory

Settings and Configuration for SSO

Zoom single sign-on configuration allows your Zoom users to log in to Zoom using their company credentials. As an account admin or owner use these support resources to setup and enable single sign-on for your organization.

• Setting up basic SAML mapping
• Setting up advanced SAML mapping
• Configuring Zoom SSO with ADFS
• Okta configuration with Zoom
• Configuring Zoom with Azure
• Configuring Zoom with Shibboleth
• Configuring Zoom with OneLogin
• Configuring Zoom with G Suite / Google Apps
• Configuring Zoom with RSA SecurID Access
• Managing the AD Sync Tool
• Okta user management with Zoom
• Zoom SSO certificate rotation

Troubleshooting SSO

• Duplicate Entry for Key ‘PRIMARY’ (-1)
• Accessing SAML response logs
• Enabling TLS 1.2 on ADFS – Windows Server 2012 R2 

Branding

• Customizing branding for your vanity URL
• Guidelines for Vanity URL requests
• Customizing the meeting schedule email template
• Variables for email templates
• Global dial-in in meeting email templates

On-Premise

 

With Zoom’s On-Premise deployments, organizations can deploy meeting, recording, and room connector servers within their network for hosting meetings. Use these support articles to learn more about meeting connectors, on-premise configuration and virtual room connectors.

Meeting Connector

The Zoom Meeting Connectors allow organizations to set up meeting servers within their network environment. Use these support articles to deploy your meeting connector for your organization.

• Zoom On-Premise Deployment
• Meeting connector core concepts
• Deploying the Meeting Connector
• Network Firewall Settings for Meeting Connector
• System Specifications for Meeting Connector
• Deploying in VMware
• Meeting Connector Common Questions
• Deploying Meeting Connector with multiple zones

On-Premise Configuration

For advanced network configurations, as well as information on managing and troubleshooting your on-premise appliances, use these technical articles and resources.

• Updating a virtual appliance
• Retrvieing diagnostic logs for On-Premise issues
• Managing server users
• Configuring port forwarding for Meeting Connector
• Configuring Meeting Connector for 1:1 NAT
• Configure Meeting Connector Controller in Public/DMZ
• Configuring Meeting Connector for domain name
• Regenerating a token for a virtual appliance

 

Virtual Room Connector

• Starting the Virtual Room Connector Load Balancer
• System specifications for VRC Load Balancer
• Deploying the Virtual Room Connector
• Specifications for Virtual Room Connector
• Network Firewall Settings for VRC

Additional On-Premise Deployments

• System Specifications for Recording Connector
• Deploying the Recording Connector

 

Virtual Desktop Infrastructure (VDI)

Virtual desktop infrastructure (VDI) is a technology that uses virtual machines to provide and manage virtual desktops. Use these support resources to get started with and configure VDI as well as troubleshoot issues you are experiencing.

Getting Started with VDI

Virtual desktop infrastructure (VDI) is a server-based computing model that allows you to deliver a desktop image to an endpoint device. Users can then access the operating system and applications on that endpoint. Use these support articles to get started with VDI.

• Zoom meeting optimization for VDI
• Supported VDI software requirements
• VDI installation and connectivity
• Dell ThinOS direct links for Zoom VDI Plugins
• Getting started with VDI
• VDI client features comparison
• Updating Virtual Desktop Infrastructure (VDI)
• VDI backwards compatibility
• VDI releases and downloads
• Feature support by plugin release

Settings and Configuration for VDI

Virtual desktop infrastructure (VDI) downloads allows you to access the compatible plugins for the latest VDI release. Plugins are only optimized for Zoom Meetings unless the “(Phone and Meetings)” text appears next to them. Use these support articles to implement Zoom VDI settings and configuration.

• Limiting network bandwidth
• Enabling window compositing for IGEL
• Calculating video streams for VDI clients
• VDI Bandwidth Management via GPO policies
• Citrix device default configurations (Linux)
• Obtaining VDI plugin information using WMI
• Configuring the Citrix virtual channel allow list policy for Zoom
• Enabling Smart Virtual Backgrounds for Linux
• Allow list for Smart Virtual Background for Linux and Windows
• Configuring the Zoom VDI Linux plugin with ZoomMedia.ini
• Accessing VDI statistics

Troubleshooting VDI

• Troubleshooting VDI plugin installation
• Outlook IM integration common problems
• Managing the user experience for incompatible VDI plugins
• Using the VDI log tool
• VDI client registry settings

VDI Downloads

• VDI Release Version 5.8.4 -p
• VDI Release Version 5.7.8 -p
• VDI Release Version 5.8.0 -p
• VDI Release Version 5.7.6 -p
• VDI Release Version 5.7.5 -p